At the fore-front of research and practice in Public Affairs, this Handbook draws upon the expertise of leading figures in the field to provide a comprehensive overview of a huge growth area in organisational strategic thinking.

Table of Contents

• Advisory Board
• Contributors
• Foreword - Douglas G. Pinkham
• Foreword - Lord Tom McNally
• Preface
• Acknowledgments
• Introduction: The Development of a Sub-discipline and Major Area of Research - Phil Harris and Craig S. Fleisher
• Part I The Environments of Public Affairs
• 1 The Global Development of Public Affairs - Craig S. Fleisher
• 2 Public Affairs in North America: US Origins and Development - John M. Holcomb
• 3 The History and Development of Public Affairs in the European Union and the United Kingdom - Robin Pedler
• 4 The External Environment of Public Affairs in North America: Public Policy Process and Institutions - William D. Oberman
• 5 The External Environment of Public Affairs in the European Union and the United Kingdom: Public Policy Process and Institutions - Thomas Spencer
• 6 The Internal Environment of Public Affairs: Organization, Process, and Systems - Brian Hawkinson
• 7 The Management of Public Affairs in the United Kingdom - Phil Harris
• Part II Tools, Techniques, and Organizing for Public Affairs
• 8 The Tools and Techniques of Public Affairs - Amy Showalter and Craig S. Fleisher
• 9 The Human Resource Dimensions of Public Affairs: Staffing, Training, Career Paths, Competencies, and Salaries - Patrick Shaw
• 10 The Measurement and Evaluation of Public Affairs Process and Performance - Craig S. Fleisher
• 11 Information, Communications Systems, and Technology in Public Affairs - Edward A. Grefe and Scott A. Castleman
• 12 The Organization and Structuring of Public Affairs - Martin B. Meznar
• Part III Case Studies in Public Affairs
• 13 Managing Government Relations in the European Union - Rinus van Schendelen
• 14 The Rise of the NGOs in the EU - Simon Titley
• 15 Lobbying in the United Kingdom - Phil Harris and Irene Harris
• 16 A UK Case: Lobbying for a new BBC Charter - Leighton Andrews
• 17 Lobbying by US Beer Wholesalers - Conor McGrath
• 18 Lobbying in the United States: An Overview for Students, Scholars, and Practitioners - Clive S. Thomas
• 19 Lobbying in the United States: An Industry Matures - Burdett Loomis
• 20 Stakeholder Relationships in Canada: In Partnership with the Community - James Shaw and Patrick Shaw
• 21 An Integrated Model: The Evolution of Public Affairs Down Under - Geoff Allen
• 22 Emerging Markets: Public Affairs in Germany and Austria - Andreas Lederer, Niombo Lomba and Christian Scheucher
• 23 Political Marketing and Public Affairs - Bruce I. Newman
• Part IV Scholarship and Theory Building in Public Affairs
• 24 “Theories” and Theoretical Roots of Public Affairs - Duane Windsor
• 25 Managing Business Political Advocacy in the United States: Opportunities for Improved Effectiveness - Gerry Keim
• 26 Public Affairs and the Governance Challenge: Policy Actors and Corporate Reforms, 2001-2004 - John M. Holcomb
• 27 The Empirical Study of Public Affairs: A Review and Synthesis - Jennifer J. Griffin
• 28 Issues Management: Core Understandings and Scholarly Development - Pursey P.M.A.R. Heugens
• 29 Stakeholder Management: Background and Advances - Archie B. Carroll
• 30 Educating Present and Future Public Affairs Practitioners: Model Programs - Craig S. Fleisher
• 31 Public Affairs, Corporate Scandals, and Regulation: Policy Actors and Actions - John M. Holcomb
• Conclusion
• End Piece