The SAGE Handbook of Conflict Communication: Integrating Theory, Research, and Practice

Editors: Oetzel, John G. and Ting-Toomey, Stella
Publication Year: 2013
Publisher: SAGE Publications

Single-User Purchase Price: $188.00
Unlimited-User Purchase Price: $282.00
ISBN: 978-1-4129-8779-0
Category: Social Sciences - Media & Communications
Image Count: 45
Book Status: Available
Table of Contents

This second edition of the award-winning The SAGE Handbook of Conflict Communication emphasizes constructive conflict management from a communication perspective, identifying the message as the focus of conflict research and practice

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Table of Contents

  • Preface
  • Acknowledgments
  • Chapter 1. Definitions and Approaches to Conflict and Communication - Linda L. Putnam
  • Chapter 2. Quantitative Methods for Conflict Communication Research - Edward L. Fink, Deborah A. Cai, Qi Wang
  • Chapter 3. Qualitative Research on Communication and Conflict - Min Jiang, Patrice M. Buzzanell
  • SECTION 1. Interpersonal Conflict
  • Introduction to Interpersonal Conflict - Stella Ting-Toomey, ohn G. Oetzel
  • Chapter 4. Emotion and Communication in Conflict Interaction - Laura K. Guerrero
  • Chapter 5. Social Cognition and Conflict - Michael E. Roloff, Courtney N. Wright
  • Chapter 6. Conflict in Dating and Marital Relationships - John P. Caughlin, Anita L. Vangelisti, Sylvia L. Mikucki-Enyart
  • Chapter 7. Intimate Partner Violence - Brian H. Spitzberg
  • Chapter 8. Family Conflict Communication - Ascan Koerner
  • Chapter 9. It Happens in Real Life: The Complexities of Conflict and Mental Health within Families - Keri Bolton Oetzel
  • Chapter 10. Managing Conflict in a Competent Manner: A Mindful Look at Events That Matter - Daniel J. Canary, Sandra G. Lakey, Alan L. Sillars
  • SECTION 2. Organizational Conflict
  • Introduction to Organizational Conflict - John G. Oetzel, Stella Ting-Toomey
  • Chapter 11. Negotiation - Brosh M. Teucher, Jeanne M. Brett, Brian C. Gunia
  • Chapter 12. Perspectives on Workgroup Conflict and Communication - Johny T. Garner, Marshall Scott Poole
  • Chapter 13. Conflict Motivations and Tactics of Targets, Bystanders, and Bullies: A Thrice-Told Tale of Workplace Bullying - Pamela Lutgen-Sandvik, Courtney Vail Fletcher
  • Chapter 14. Work–Life Conflict - Erika L. Kirby, Stacey M. B. Wieland, M. Chad McBride
  • Chapter 15. Building Constructive Conflict Communities Through Conflict Resolution Education - Tricia S. Jones
  • Chapter 16. Conflict Management in Health Care Settings - Jessica Katz Jameson, Kelly Fudge Albada
  • Chapter 17. Systems within Systems: Law, Management, and Participation-Based Conflict Management Systems within Organizations - Kirstie McAllum, Mary Simpson
  • SECTION 3. Community Conflict
  • Introduction to Community Conflict - John G. Oetzel, Stella Ting-Toomey
  • Chapter 18. Community Conflict, Ethics, and Civic Engagement - George Cheney, Gary Beck, Rebecca J. Cline
  • Chapter 19. Environmental Conflict Communication - Tarla Rai Peterson, Andrea Marie Feldpausch-Parker
  • Chapter 20. Trust in Community–Academic Research Partnerships: Increasing the Consciousness of Conflict and Trust Development - Julie E. Lucero, Nina B. Wallerstein
  • Chapter 21. Religion and Conflict: An Emerging Field of Inquiry - Stephen M. Croucher
  • Chapter 22. Moral Conflict and Transcendent Communication - Stephen W. Littlejohn, Kristen L. Cole
  • Chapter 23. Communities, Conflict, and the Design of Dialogic Conversations - J. Kevin Barge, Dorothy C. Andreas
  • SECTION 4. Intercultural/International Conflict
  • Introduction to Intercultural/International Conflict- Stella Ting-Toomey, John G. Oetzel
  • Chapter 24. The Identity Factor in Intercultural Conflict - Young Yun Kim
  • Chapter 25. Interracial and Interethnic Conflict and Communication in the United States - Mark P. Orbe, Melodi A. Everett, Angela L. Putman
  • Chapter 26. Intercultural and Intergroup Conflict Resolution: Nonviolence and Middle Way Approaches - Tenzin Dorjee
  • Chapter 27. Conflict in the Global Workplace - Cynthia Stohl, Robert M. McCann, Hassan Abu Bakar
  • Chapter 28. Building Cultures of Peace: The Role of Intergroup Dialogue - Benjamin J. Broome
  • Chapter 29. Culture-Based Situational Conflict Model: An Update and Expansion - Stella Ting-Toomey, John G. Oetzel
  • Chapter 30. Transforming Intercultural Conflict Through the Context of Relationship - Beth Fisher-Yoshida
  • Chapter 31. Conflict Communication in Contexts: Organizing Themes and Future Directions - John G. Oetzel, Stella Ting-Toomey, Willow J. Anderson
  • Subject Index
  • About the Editors
  • About the Contributors