International Handbook of Practice-Based Performance Management

Editors: de Lancer Julnes, Patria, Berry, Frances Stokes and Aristigueta, Maria P.,
Publication Year: 2007
Publisher: SAGE Publications

Single-User Purchase Price: $231.00
Unlimited-User Purchase Price: $346.50
ISBN: 978-1-4129-4012-2
Category: Business, Finance & Economics - Management
Image Count: 98
Book Status: Available
Table of Contents

The International Handbook of Practice-Based Performance Management presents the latest scholarship in performance measurement strategies in the field of evaluation. This important resource combines cutting-edge theory and practice of performance management in the United States and abroad.

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Table of Contents

  • Prologue - Patria de Lancer Julnes, Frances Stokes Berry, Maria P. Aristigueta and Kaifeng Yang
  • Acknowledgments
  • PART I State of the Art
  • 1. Emerging Developments in Performance Measurement: An International Perspective - Harry P. Hatry
  • 2. Assessing Performance in Nonprofit Service Agencies - Kathryn Newcomer
  • 3. Performance: A New Public Management Perspective - Owen E. Hughes
  • PART II Using Performance Information to Improve Program Performance and Accountability
  • 4. Can Performance Measurement Support Program Performance Improvement and Accountability? - Patria de Lancer Julnes
  • 5. Using Performance Measurement and Competition to Make Administrations Accountable: The Italian Case - Monica Brezzi, Laura Raimondo and Francesca Utili
  • 6. Recognizing Credible Performance Reports: The Role of the Government Auditor in Canada - Barry Leighton
  • 7. Advancing Performance Measurement and Management for Accountability: King County's Collaborative, Incremental Approach - Cheryle Broom and Edward T. Jennings, Jr.
  • 8. Analyzing Performance Data - David N. Ammons
  • PART III Informing and Involving Citizens and other Stakeholders
  • 9. Making Performance Measurement Relevant: Informing and Involving Stakeholders in Performance Measurement - Kaifeng Yang
  • 10. Citizen-Involved Performance Measurement: The Case of Online Procedures Enhancement for Civil Applications in Seoul - Seungbeom Choi
  • 11. Performance Measurement and Educational Accountability: The U.S. Case - Katherine E. Ryan
  • 12. Experience with Trained Observers in Transition and Developing Countries: Citizen Engagement in Monitoring Results - Katharine Mark
  • 13. Helping Government Measure up: Models of Citizen-Driven Government Performance Measurement Initiatives - Marc Holzer and Kathryn Kloby
  • Part IV Performance Budgeting
  • 14. Performance Budgeting Internationally: Assessing its Merits - Frances Stokes Berry
  • 15. Performance-Based Budgeting in Latin and South America: Analyzing Recent Reforms in the Budgetary Systems of Brazil, Chile, Colombia, and Mexico - David Arellano-Gault and Edgar E. Ramirez de la Cruz
  • 16. Performance-Based Budgeting in Florida: Great Expectations, More Limited Reality - Martha Wellman and Gary VanLandingham
  • 17. Performance Management and Budgeting in Australia and New Zealand - John Halligan
  • 18. Performance-Based Budgeting: Integrating Objectives and Metrics with People and Resources - Carl Moravitz
  • Part V Quality and Performance in Public and Nonprofit Organizations
  • 19. The Integration of Quality and Performance - Maria P. Aristigueta
  • 20. Quality and Performance Management: Toward a Better Integration? - Wouter Van Dooren
  • 21. Performance Information of High Quality: How to Develop a Legitimate, Functional, and Sound Performance Measurement System - Miekatrien Sterck and Geert Bouckaert
  • 22. Applying the Common Assessment Framework in Europe - Nick Thijs and Patrick Staes
  • Part VI Pulling it all Together
  • Creating and Sustaining a Results-Oriented Performance Management Framework - John M. Kamensky and Jay Fountain
  • About the Editors
  • About the Contributors