International Handbook of Organizational Crisis Management reflects the latest understanding of the field from prominent scholars and practitioners around the globe. Pushing the boundaries of crisis management research and practice, the handbook offers new frameworks and findings that capture insights and guidance for researchers and executives.

Table of Contents

• Introduction
• Part I. New Risks, New Crises, New Dangers
• Organizations in World Risk Society - Ulrich Beck, Boris Holzer
• Crisis Management and Legitimacy: Facing Symbolic Disorders - Romain Laufer
• Understanding and Managing Crises in an “Online World” - Sarah Kovoor-Misra, Manavendra Misra
• Part II. New Crises, New Meaning
• Organizational Sensemaking During Crisis - Karlene H. Roberts, Peter Madsen, Vinit Desai
• Crisis Sensemaking and the Public Inquiry - Robert P. Gephart, Jr.
• A Cognitive Approach to Crisis Management in Organizations - Jean-Marie Jacques, Laurent Gatot, Anne Wallemacq
• Part III. New Crises, New Barriers
• The Psychological Effects of Crises: Deny Denial—Grieve Before a Crisis Occurs - Ian I. Mitroff
• A Passion for Imperfections: Revisiting Crisis Management - Christophe Roux-Dufort
• The Eight Characteristics of Japanese Crisis-Prone Organizations - Toshihiko Hagiwara
• Voices from the Terraces: From “Mock Bureaucracy” to “Learning from Crisis” within the UK's Soccer Industry - Dominic Elliott, Denis Smith
• Part IV. New Crises, New Solutions
• A “Total” Responsibility Management Approach to Crisis Management and Signal Detection in Organizations - Judith A. Clair, Sandra Waddock
• Crisis Management Simulations: Flaws and Remedies - Bertrand Robert, Christopher Lajtha
• About the Editors
• About the Contributors