Featuring all original chapters, this book presents a balanced, comprehensive overview of the policies and practices for achieving racial and ethnic diversity in public organizations, with a strong orientation toward improving diversity management in the public sector. The book can be used both as a main text and a supplementary text in classes that focus on diversity, diversity management, public administration and multiculturalism, diversity and public productivity, public service delivery and diverse populations, and public policy and changing demographics.

Table of Contents

• Acknowledgments
• 1. The Multiple Dimensions of Diversity and Culture - Harvey L. White; Mitchell F. Rice
• 2. Diversity Ideology in the United States: Historical, Contemporary, and Sociological Perspectives - David G. Embrick; Mitchell F. Rice
• 3. Managing Diversity in Communities, Workplaces, and Society - Brenda L.H. Marina
• 4. Managing Diversity Moving Beyond Organizational Conflict - RaJade M. Berry-James
• 5. Institutional Racism, Diversity and Public Administration - Mario A. Rivera; James D. Ward
• 6. Workforce Diversity in Business and Governmental Organizations - Mitchell F. Rice
• 7. Teaching Public Administration Education in the Postmodern Era: Connecting Organizational Culture to Diversity to Social Equity - Mitchell F. Rice
• 8. The Challenge of Balancing Organizational Expectations Revisited: A Perspective on the Challenges of Assuming Professional Responsibility for Diversity - Mylon Winn; Leslie Taylor-Grover
• 9. Networking, Career Management, and Diversity in the Public Sector - Wilbur C. Rich
• 10. Cultural Competency and the Practice of Public Administration - Margo L. Bailey
• 11. Cultural Competency, Public Administration, and Public Service Delivery in an Era of Diversity - Mitchell F. Rice
• 12. Diversity Management and Cultural Competency - Audrey L. Mathews
• 13. Cultural Diversity and Productivity - Audrey L. Mathews
• 14. Embracing Workplace Diversity in Public Organizations Some Further Considerations - Mitchell F. Rice; Harvey L. White
• About the Editor and Contributors