This thoroughly updated third edition provides readers with clear and comprehensive instructions for assessing risk; documenting recovery procedures; assembling a disaster team; testing and debugging every step; protecting material resources; and safeguarding vital records. The Disaster Recovery Handbook helps plan for every contingency, ensuring any company is responsible, ready, and resilient.

Table of Contents

• Acknowledgments
• 1. Getting Started: Overview of the Project
• 2. Building the Business Case: Measuring the Impact on the Business
• 3. Evaluating Risk: Understanding What Can Go Wrong
• 4. Selecting a Strategy: Setting the Direction
• 5. Building an Interim Plan: Don't Just Sit There, Do Something
• 6. Writing the Plan: Getting It Down on Paper
• 7. Administrative Plan: Orchestrating the Recovery
• 8. Technical Recovery Plan: Putting Humpty Dumpty Back Together Again
• 9. Work Area Recovery Plan: Getting the Office Up and Running
• 10. Pandemic Plan: The Wrath of Nature
• 11. Crisis Management Plan: Minimizing the Damage
• 12. Emergency Operations Plan: Taking Control of the Situation
• 13. Testing Your Plans: Test, Test, Test
• 14. Certifications: How Does Your Plan Measure Up?
• 15. Policies and Procedures: Get Everyone Moving in the Same Direction
• 16. Electrical Service: Keeping the Juice Flowing
• 17. Telecommunications and Networking: Your Connection to the World
• 18. Vital Records Recovery: Covering Your Assets
• 19. Information Security Response: Always Vigilant
• 20. Data: Your Most Irreplaceable Asset
• 21. Workstations: The Weakest Link
• 22. Customers: Other People to Worry About
• 23. Suppliers: Collateral Damage
• 24. Fire: Burning Down the House
• 25. Human Resources: Your Most Valuable Asset
• 26. Health and Safety: Keeping Everyone Healthy
• 27. Terrorism: The Wrath of Man
• Glossary
• About the Authors