The SAGE Handbook of Tourism Management is a critical, state-of-the-art and authoritative review of tourism management, written by leading international thinkers and academics in the field. Arranged over two volumes, the chapters are framed as critical synoptic pieces covering key developments, current issues and debates, and emerging trends and future considerations for the field.

Table of Contents

• Theories, Concepts and Disciplinary Approaches to Tourism
• List of Figures
• List of Tables
• Notes on the Editors and Contributors
• 1: An Introduction to The Handbook - Chris Cooper, William C. Gartner, Noel Scott and Serena Volo
• Part I: RESEARCHING TOURISM
• 2: Qualitative Research and Tourism Studies - Gayle R. Jennings
• 3: Quantitative Research Approaches to Tourism - Josef A. Mazanec
• Part II: SOCIAL ANALYSIS
• 4: Economic Geographies of Tourism: A Critical and Contested Discourse - Keith Debbage
• 5: Tourism Histories - Kevin James
• 6: Key Milestones and Changing Directions in the Sociology of Tourism - Scott A. Cohen and Erik Cohen
• 7: Psychology of Tourism - Philip L. Pearce
• 8: Anthropology of Tourism - Tim Wallace and Valene L. Smith
• 9: Tourism Ethics - Valerie Sheppard and David Fennell
• 10: Network Analysis: Quantitative Methods in Tourism - Rodolfo Baggio
• Part III: ECONOMIC ANALYSIS
• 11: Economics of Tourism - Larry Dwyer
• 12: Tourism Data Sources: From Official Statistics to Big Data - Serena Volo
• 13: Analysing and Forecasting Tourism Demand - Anyu Liu, Vera Shanshan Lin and Haiyan Song
• 14: Tourism Supply Side Analysis - Tadayuki Hara, Sachiyo Asahi and Morihiko Kinjo
• 15: Small Business and Entrepreneurship Research in Tourism: A Review and Comment - Rhodri Thomas and Neil Ormerod
• 16: Tourism Human Resources - Adele Ladkin
• 17: Service Management and Tourism - David Solnet and Maria Golubovskaya
• Part IV: TECHNOLOGICAL ANALYSIS
• 18: Tourism and Surface Transport - Bruce Prideaux
• 19: Aviation and Tourism - Bojana Spasojevic and Gui Lohmann
• 20: The Digital Economy of Tourism - Miha Bratec
• 21: Tourism and Knowledge Management - Lisa Ruhanen
• 22: Business Model Innovation in Tourism: Opportunities and Challenges - Anne-Mette Hjalager and Einar Lier Madsen
• Part V: ENVIRONMENTAL ANALYSIS
• 23: The Tourism–Environment Relationship - Andrew Holden
• 24: Sustainability and Resilience: Two Sides of the Same Coin? - R.W. Butler
• 25: Climate Change and Tourism: Mitigation and Global Climate Agreements - Debbie Hopkins and James Higham
• 26: Tourism and Biodiversity - Stefan Gössling
• 27: Researching the Nexus of Protected Natural Area Tourism Management: Milestones and Future Directions - Michael Hughes, Dave Newsome and Kate Rodger
• 28: Tourism, Energy, Oil and Water - Jonathon Day and Natalie Chin
• Part VI: POLITICAL ANALYSIS
• 29: Tourism Institutions and Agencies - Haywantee Ramkissoon and Dean Hristov
• 30: Tourism Policy - John Jenkins
• 31: Tourism Governance - Lindemberg Medeiros de Araujo and Noel Scott
• 32: Tourism Planning: Evolution and Trends for the Future - Carlos Costa and Filipa Brandão
• 33: Foreign Direct Investment and Tourism Development: A Theoretical and Empirical Review - Robin Nunkoo and Boopen Seetanah
• 34: Globalization, Supranationalism and Tourism - Dallen J. Timothy
• Applications of Theories And Concepts to Tourism
• List of Figures
• List of Tables
• Notes on the Editors and Contributors
• Part I: APPROACHING TOURISM
• 2: The Mobilities Paradigm and Tourism Management - Kevin Hannam
• 3: Critical Turns in Tourism Studies - Irena Ateljevic´, Annette Pritchard, Nigel Morgan, Senija Čaušević and Lynn Minnaert
• 4: Tourism for Poverty Alleviation: Issues and Debates in the Global South - Christian M. Rogerson and Jarkko Saarinen
• 5: Tourism Gender Studies - Catheryn Khoo-Lattimore and Elaine Chiao Ling Yang
• 6: Tourism Education and Scholarship - David Airey
• 7: Human Rights, Disabilities and Social Tourism: Management Issues and Challenges - Anya Diekmann, Scott McCabe and Konstantinos I. Kakoudakis
• Part II: DESTINATION APPLICATIONS
• 8: Destination Competitiveness - Robertico Croes and Kelly Semrad
• 9: Destination Management - Alan Fyall and Brian Garrod
• 10: Tourism in Emerging Markets - Rui Song
• 11: Destination Marketing Organisations - Steven Pike
• 12: Tourism Crisis and Safety Management - David Beirman
• Part III: MARKETING APPLICATIONS
• 13: The Development of Service-Dominant Logic within Tourism Management - Gareth Shaw and Sheela Agarwal
• 14: Tourism Products and Experiences - Noel Scott and Lihua Gao
• 15: Tourism Destination Image - William C. Gartner
• 16: Destination Branding - Simon Hudson and Jing Li
• 17: Consumer Behaviour in Tourism - Arch G. Woodside
• 18: Understanding and Satisfying Consumer Needs: Segmentation, Targeting and Positioning - Sara Dolnicar
• 19: Tourism Distribution and Intermediaries - Nevenka Čavlek
• 20: Critical Developments in Revenue Management and Pricing - Una McMahon-Beattie, Ian Yeoman and Mairead McEntee
• Part IV: TOURISM PRODUCT MARKETS
• 21: Contemporary Perspectives on Visitor Attractions - Anna Leask
• 22: The Creative Economy, Entertainment and Performance - Greg Richards
• 23: Hospitality Management - Conrad Lashley
• 24: Niche Tourism: Past, Present and Future - Marina Novelli
• 25: The Growth and Development of Leisure Events and Festival Tourism - Michelle Whitford and Elizabeth Fredline
• 26: Business Events - Deborah Breiter Terry and Amanda Wood Cecil
• Part V: TECHNOLOGICAL APPLICATIONS
• 27: Tourism and the Internet: Marketing Perspectives - Philip Alford
• 28: Tourism and Social Media - Ulrike Gretzel
• 29: The Potential of Tracking Technologies, Smartphones and Sensors for Tourism Management and Planning of Destinations - Noam Shoval and Rein Ahas†
• 30: The Future Is Now: How Virtual Reality and Augmented Reality Are Transforming Tourism - Daniel Guttentag, Tom Griffin and Seung Hwan (Mark) Lee
• 31: Framing Tourism Futures Research: An Ontological Perspective - Ian Yeoman and Una McMahon-Beattie
• Part VI: ENVIRONMENTAL APPLICATIONS
• 32: Managing the Natural Environment for Tourism - Ralf Buckley
• 33: Tourism and Specific Localities: Mountains, Deserts and Coasts - Elizabeth Kastenholz
• 34: Managing Built Heritage Resources - Myriam Verbeke and Dominique Vanneste
• 35: The Host Community: Perceptions of and Responses to Tourism - Richard Sharpley
• 36: Tourism in a Low Carbon Energy Future - Eke Eijgelaar, Bas Amelung, Viachaslau Filimonau, Jo Guiver and Paul Peeters
• 37: Tourism and Corporate Social Responsibility - Xavier Font and Mireia Guix