Decision Management: Concepts, Methodologies, Tools, and Applications

Editor: Information Resources Management Association
Publication Year: 2017
Publisher: IGI Global

Single-User Purchase Price: $1900.00
Unlimited-User Purchase Price: $2850.00
ISBN: 978-1-5225-1837-2
Category: Business, Finance & Economics - Management
Image Count: 586
Book Status: Available
Table of Contents

Decision Management: Concepts, Methodologies, Tools, and Applications is a compendium of the latest academic material on the control, support, usage, and strategies for implementing efficient decision making systems across a variety of industries and fields.

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Table of Contents

  • Editor-in-Chief
  • Associate Editors
  • Editorial Advisory Board
  • Preface
  • Section 1: Fundamental Concepts and Theories
  • Chapter 1: Architecture Leadership and Systems Thinking
  • ABSTRACT
  • INTRODUCTION
  • CONNECTEDNESS AND COMPLEXITY: THE REALITY OF INFORMATION AGE
  • EVOLUTION OF ENTERPRISE ARCHITECTURE AND CHALLENGES
  • APPLYING SYSTEMS THINKING IN ENTERPRISE ARCHITECTURE AND GOVERNANCE
  • CASE STUDY: PERSONALIZED MEDICINES – SYSTEMS THINKING AND ARCHITECTURE LEADERSHIP
  • RESEARCH TOPIC: FRAGILITY OF COMPLEX SYSTEMS
  • CONCLUSION
  • REFERENCES
  • ADDITIONAL READING
  • KEY TERMS AND DEFINITIONS
  • Chapter 2: Interactive Data Visualization to Understand Data Better
  • ABSTRACT
  • 1. BACKGROUND
  • 2. METHOD
  • 3. CASE STUDIES
  • 4. DISCUSSION
  • REFERENCES
  • Chapter 3: An Initial Examination into the Associative Nature of Systems Concepts
  • ABSTRACT
  • INTRODUCTION
  • LITERATURE REVIEW
  • METHODOLOGY
  • FINDINGS
  • DISCUSSION AND CONCLUSION
  • REFERENCES
  • Chapter 4: Predictive Analytics
  • ABSTRACT
  • INTRODUCTION
  • 1. SIMPLE REGRESSION ANALYSIS
  • 2. MULTIPLE LINEAR REGRESSION ANALYSIS
  • 3. POLYNOMIAL REGRESSION
  • 4. LOGISTIC REGRESSION
  • 5. DISCRIMINANT ANALYSIS
  • 6. MULTILEVEL MODELING
  • FUTURE TRENDS
  • CONCLUSION
  • REFERENCES
  • KEY TERMS AND DEFINITIONS
  • Chapter 5: The Meaning of System
  • ABSTRACT
  • INTRODUCTION
  • THE THREE WAVES OF SYSTEMS SCIENCE
  • CAS AND CHESS AS COMPLEMENTING WAYS OF SYSTEMS THINKING
  • THE MEANING OF CHESS: SOME FINDINGS
  • CONCLUSION
  • REFERENCES
  • Chapter 6: Research Challenges in Big Data Analytics
  • ABSTRACT
  • INTRODUCTION
  • LITERATURE REVIEW
  • BIG DATA ARCHITECTURE
  • BIG DATA CORE TECHNOLOGIES
  • BIG DATA ANALYTICS
  • RESEARCH CHALLENGES IN BIG DATA
  • POTENTIAL SOLUTIONS TO BIG DATA CHALLENGES
  • CONCLUSION
  • REFERENCES
  • Chapter 7: Use Team Building to Make the Most of Your Public-Private Partnerships
  • ABSTRACT
  • BACKGROUND
  • INCIDENT COMMAND WORK GROUPS
  • EMERGENCY OPERATIONS CENTER MANAGEMENT
  • USING TEAM BUILDING TO ENHANCE PUBLIC-PRIVATE PARTNERSHIPS
  • REFERENCES
  • KEY TERMS AND DEFINITIONS
  • Section 2: Development and Design Methodologies
  • Chapter 8: Designing Measures for Managing the Effectiveness for Integrated Service Delivery
  • ABSTRACT
  • INTRODUCTION
  • LITERATURE REVIEW: PERFORMANCE MEASUREMENT DESIGN AT SERVICE SYSTEM LEVEL
  • EMPIRICAL EXAMINATION: CONTEXT AND METHODS OF RESEARCH
  • RESULTS
  • ANALYSIS OF FINDINGS
  • DISCUSSION AND CONCLUSION
  • REFERENCES
  • Chapter 9: Asset Management for Buildings within the Framework of Building Information Modeling Development
  • ABSTRACT
  • INTRODUCTION
  • BIM BACKGROUND
  • ASSET MANAGEMENT FOR BUILDING AND FACILITIES
  • CONCLUSION
  • REFERENCES
  • Chapter 10: A Cognitive Analytics Management Framework (CAM-Part 1)
  • ABSTRACT
  • INTRODUCTION
  • THE SAMAS COGNITIVE FRAMEWORK
  • COGNITIVE FRONTIER ANALYTIC FRAMEWORK CHARACTERISTICS
  • SAMAS IMPLEMENTATION ROADMAP
  • THE COBRA FRAMEWORK
  • SAMAS ANALYTICAL FRONTIER VALUATION FOR SMART DECISION MAKING
  • CONCLUSION
  • ACKNOWLEDGMENT
  • REFERENCES
  • KEY TERMS AND DEFINITIONS
  • APPENDIX
  • Chapter 11: Development of a Conceptual Framework for Performance Measurement of Pharmaceutical Supply Chain within Hospital
  • ABSTRACT
  • 1. INTRODUCTION
  • 2. METHODOLOGY
  • 3. LITERATURE REVIEW
  • 4. RESULTS
  • 5. FURTHER RESEARCH
  • 6. CONCLUSION
  • REFERENCES
  • Chapter 12: Developing a Framework for the Visualisation of Learning Analytics in UK Higher Education
  • ABSTRACT
  • INTRODUCTION
  • CURRENT ENVIRONMENT
  • DESIGN AND DEVELOPMENT
  • IMPLEMENTATION
  • CONCLUSION
  • FURTHER WORK
  • CRITICAL EVALUATION
  • REFERENCES
  • Chapter 13: Transdisciplinary Science and Technology and Service Systems
  • ABSTRACT
  • INTRODUCTION
  • EXEMPLIFIED SERVICE SYSTEM: REGIONAL ENERGY AGGREGATION SERVICE
  • SYSTEMS APPROACHES TO SOLVING PROBLEMS AND BUILDING NEW SYSTEMS
  • SERVICE SCIENCE AND ENGINEERING
  • PRELIMINARY DESIGN STUDY FOR AGGREGATION SERVICES BASED ON SYSTEMS ENGINEERING FRAMEWORK
  • TRANSDISCIPLINARY SCIENCE AND TECHNOLOGY
  • CONCLUDING REMARKS
  • REFERENCES
  • KEY TERMS AND DEFINITIONS
  • Chapter 14: R&D Productivity in the Pharmaceutical Industry
  • ABSTRACT
  • INTRODUCTION
  • METHOD
  • RESULTS
  • DISCUSSION
  • FURTHER RESEARCH
  • ACKNOWLEDGMENT
  • REFERENCES
  • Chapter 15: Determinants of the Design and Use of PMS in Portuguese Government Agencies
  • ABSTRACT
  • INTRODUCTION
  • PERFORMANCE MEASUREMENT INITIATIVES IN THE PORTUGUESE GOVERNMENT
  • THEORETICAL BACKGROUND AND HYPOTHESES
  • RESEARCH METHODOLOGY
  • RESULTS
  • DISCUSSION AND CONCLUSION
  • REFERENCES
  • KEY TERMS AND DEFINITIONS
  • APPENDIX
  • Chapter 16: Adopting Balance Score Card in Higher Education
  • ABSTRACT
  • INTRODUCTION
  • LITERATURE REVIEW
  • WHAT IS THE BALANCED SCORECARD?
  • PERFORMANCE MEASUREMENT IN HIGHER EDUCATION INSTITUTES
  • PERFORMANCE MEASUREMENT INDICATORS
  • BALANCED SCORECARD AND PERFORMANCE MEASUREMENT
  • DISCUSSION
  • CONCLUSION
  • REFERENCES
  • Chapter 17: Social Media Performance Measurement
  • ABSTRACT
  • INTRODUCTION
  • THEORETICAL BACKGROUND: SOCIAL MEDIA AND SOCIAL NETWORKS
  • SOCIAL MEDIA AND WORD-OF-MOUTH
  • SOCIAL MEDIA AND CUSTOMER ENGAGEMENT
  • SOCIAL MEDIA PERFORMANCE MEASUREMENT
  • SOCIAL ROLES AND SOCIAL INTERACTIONS
  • SOCIAL MEDIA PERFORMANCE METRICS
  • SOCIAL MEDIA PERFORMANCE MEASUREMENT AS AN INTEGRAL PART OF A MARKETING INFORMATION SYSTEM
  • MANAGERIAL IMPLICATIONS
  • CONCLUSION
  • REFERENCES
  • ADDITIONAL READING
  • KEY TERMS AND DEFINITIONS
  • Chapter 18: Designing BioSim
  • ABSTRACT
  • INTRODUCTION
  • BACKGROUND
  • MAIN
  • KEY DESIGN CONSIDERATIONS IN BIOSIM FIRST-PERSON GAMES
  • RULES OF PLAY: THE CASES OF BEESIM AND ANTSIM
  • POSSIBILITIES FOR TRANSFER
  • CONCLUSION
  • FUTURE RESEARCH
  • REFERENCES
  • ADDITIONAL READING
  • KEY TERMS AND DEFINITIONS
  • Chapter 19: Complexity Theory and System Dynamics for Project Risk Management
  • ABSTRACT
  • INTRODUCTION
  • SYSTEMS
  • SYSTEM DYNAMICS
  • PROJECT RISK MANAGEMENT
  • SOLUTIONS AND RECOMMENDATION
  • FUTURE RESEARCH DIRECTIONS
  • CONCLUSION
  • REFERENCES
  • APPENDIX: SYSTEM LABELS
  • Chapter 20: Information Systems as the Key Enabler in Engineer-to-Order Supply Chain Management
  • ABSTRACT
  • INTRODUCTION
  • BACKGROUND
  • INFORMATION SYSTEMS IN MANUFACTURING
  • INFORMATION SYSTEMS IN ETO SUPPLY CHAIN MANAGEMENT
  • SOLUTIONS AND RECOMMENDATIONS
  • FUTURE RESEARCH DIRECTIONS
  • CONCLUSION
  • REFERENCES
  • Chapter 21: Stereo Vision-Based Object Matching, Detection, and Tracking
  • ABSTRACT
  • INTRODUCTION
  • BACKGROUND
  • STEREO VISION-BASED OBJECT MATCHING
  • STEREO VISION-BASED OBJECT DETECTION
  • STEREO VISION-BASED OBJECT TRACKING
  • FUTURE RESEARCH DIRECTIONS
  • CONCLUSION
  • REFERENCES
  • ADDITIONAL READING
  • KEY TERMS AND DEFINITIONS
  • Chapter 22: An Integrated Risk Management Framework
  • ABSTRACT
  • INTRODUCTION
  • BACKGROUND
  • TOWARDS AN INTEGRATED FRAMEWORK
  • DEMONSTRATION CASE
  • DISCUSSION AND OUTLOOK
  • ACKNOWLEDGMENT
  • REFERENCES
  • Chapter 23: Applying Agility and Living Service Systems Thinking to Enterprise Architecture
  • ABSTRACT
  • INTRODUCTION
  • RESEARCH CONTEXT
  • RESEARCH METHOD
  • THEORETICAL BACKGORUND AND MODEL DEVLOPMENT
  • THE ADAPTIVE ENTERPRISE SERVICE SYSTEM MODEL
  • DISCUSSION
  • CONCLUSION
  • REFERENCES
  • Chapter 24: A Framework for Developing Management Intelligent Systems
  • ABSTRACT
  • 1. INTRODUCTION
  • 2. BACKGROUND
  • 3. INTELLIGENT SYSTEMS FOR MANAGEMENT
  • 4. INTELLIGENT SYSTEMS FOR MANAGEMENT DECISION MAKING
  • 5. A FRAMEWORK FOR DEVELOPING MIS
  • 6. A STRATEGIC MODEL FOR MANAGEMENT INTELLIGENT SYSTEMS
  • 7. THEORETICAL, MANAGERIAL AND PRACTICAL IMPLICATIONS
  • 8. RELATED WORK AND LIMITATIONS
  • 9. CONCLUSION
  • ACKNOWLEDGMENT
  • REFERENCES
  • Chapter 25: Cultural Integration with Strategic Decision-Making Process in Determining Innovation Performance
  • ABSTRACT
  • INTRODUCTION
  • THEORETICAL BACKGROUND
  • HYPOTHESIS DEVELOPMENT
  • RESEARCH METHODOLOGY
  • RESULTS
  • DISCUSSION OF RESULTS
  • LIMITATIONS AND FUTURE STUDIES
  • ACKNOWLEDGMENT
  • REFERENCES
  • Section 3: Tools and Technologies
  • Chapter 26: The Impact of Balance Score Card Implementation on Supply Chain Firms
  • ABSTRACT
  • INTRODUCTION
  • RESEARCH METHODOLOGY AND DATA COLLECTION
  • LITERATURE REVIEW
  • BSC IMPLEMENTATION AND IMPACT
  • CONCLUSION
  • REFERENCES
  • KEY TERMS AND DEFINITIONS
  • Chapter 27: Data Visualization
  • ABSTRACT
  • INTRODUCTION
  • HISTORY OF DATA VISUALIZATION
  • BENEFITS OF VISUALIZATION
  • CONCLUSION
  • REFERENCES
  • Chapter 28: Quantification of Corporate Performance Using Fuzzy Analytic Network Process
  • ABSTRACT
  • INTRODUCTION
  • BACKGROUND
  • LITERATURE REVIEW
  • METHODOLOGY
  • ANP BASED PERFORMANCE MEASUREMENT SYSTEM: E-COMMERCE CASE
  • DISCUSSION
  • FUTURE RESEARCH DIRECTIONS
  • CONCLUSION
  • REFERENCES
  • ADDITIONAL READING
  • KEY TERMS AND DEFINITIONS
  • APPENDIX
  • Chapter 29: Technology-Driven Online Marketing Performance Measurement
  • ABSTRACT
  • INTRODUCTION
  • EXTANT RESEARCH LIMITATIONS
  • METHOD
  • CURRENT PERFORMANCE MEASUREMENT PRACTICES IN AFFILIATE MARKETING
  • DRIVERS OF CHANGE
  • NATURE OF CHANGE
  • THEORETICAL IMPLICATIONS
  • PRACTICAL IMPLICATIONS
  • LIMITATIONS
  • FUTURE RESEARCH AGENDA
  • REFERENCES
  • Chapter 30: The Role of Sustainable Performance Measurement System in Global Supply Chain
  • ABSTRACT
  • INTRODUCTION
  • BACKGROUND
  • SUSTAINABLE PERFORMANCE MEASUREMENT SYSTEM IN GLOBAL SUPPLY CHAIN
  • FUTURE RESEARCH DIRECTIONS
  • CONCLUSION
  • REFERENCES
  • ADDITIONAL READINGS
  • KEY TERMS AND DEFINITIONS
  • Chapter 31: Performance Measurement
  • ABSTRACT
  • INTRODUCTION
  • BACKGROUND
  • MAIN FOCUS OF THE CHAPTER
  • CATEGORIZATION OF KPIS FOR PERFORMANCE MEASUREMENT IN RETAIL
  • SOLUTIONS AND RECOMMENDATIONS
  • 1. TRANSPORT OPTIMIZATION
  • 2. INFORMATION TECHNOLOGY OPTIMIZATION
  • 3. INVENTORY OPTIMIZATION
  • 4. RESOURCE OPTIMIZATION
  • 5. FINANCIAL PERFORMANCE OF THE FIRM
  • FUTURE RESEARCH DIRECTIONS
  • CONCLUSION
  • REFERENCES
  • KEY TERMS AND DEFINITIONS
  • Chapter 32: Static Text-Based Data Visualizations
  • ABSTRACT
  • INTRODUCTION
  • A REVIEW OF THE LITERATURE
  • COMMON STATIC TEXT-BASED VISUALIZATIONS
  • TEXT-BASED DATA VISUALIZATIONS LIST
  • UNDERLYING DATA
  • CLASSIC STRUCTURES
  • CONCEPTUAL VISUALIZATIONS
  • STATIC TEXT-BASED DATA VISUALIZATIONS
  • GEOSPATIAL VISUALIZATION
  • DYNAMISM AND CHANGES OVER TIME
  • DISCUSSION
  • FUTURE RESEARCH DIRECTIONS
  • CONCLUSION
  • ACKNOWLEDGMENT
  • REFERENCES
  • ADDITIONAL READING
  • KEY TERMS AND DEFINITIONS
  • Chapter 33: Information Quality Assessment for Asset Management Systems
  • ABSTRACT
  • INTRODUCTION
  • ASSET MANAGEMENT
  • SCOPE OF INFORMATION IN ASSET MANAGEMENT
  • BASIS OF IQ ASSESSMENT FRAMEWORK
  • THE CASE STUDY
  • CONCLUSION
  • REFERENCES
  • KEY TERMS AND DEFINITIONS
  • Chapter 34: Systems Thinking to Improve E-Government Evaluation
  • ABSTRACT
  • INTRODUCTION
  • E-GOVERNMENT
  • DOMINANT E-GOVERNMENT EVALUATION MODELS: FEATURES AND CRITICISMS
  • SYSTEMS THINKING FOR E-GOVERNMENT EVALUATION
  • TAKING E-GOVERNMENT EVALUATION FORWARD: PROPOSED STRATEGIES
  • CONCLUSION
  • REFERENCES
  • Chapter 35: Leverage Healthcare Data Assets with Predictive Analytics
  • ABSTRACT
  • INTRODUCTION
  • BACKGROUND
  • STUDY METHODOLOGY AND DESIGN
  • SOLUTIONS AND RECOMMENDATIONS
  • DISCUSSION AND FUTURE RESEARCH DIRECTIONS
  • CONCLUSION
  • REFERENCES
  • ADDITIONAL READING
  • KEY TERMS AND DEFINITIONS
  • Chapter 36: An Empirical Study of the Balanced Scorecard Model
  • ABSTRACT
  • INTRODUCTION
  • LITERATURE REVIEW
  • RESEARCH METHOD
  • DATA ANALYSIS AND RESULTS
  • FINDINGS AND IMPLICATIONS
  • LIMITATIONS AND FUTURE RESEARCH DIRECTIONS
  • REFERENCES
  • Chapter 37: 3rd Order Analytics Demand Planning
  • ABSTRACT
  • INTRODUCTION
  • BACKGROUND
  • OUR APPROACH TO THE INTEGRATION OF BI AND PREDICTIVE ANALYTICS
  • THE CASE STUDY
  • DEFINING OUR NOTION OF THE ORDERS OF ANALYTICS
  • A CASE STUDY INTEGRATING 3 ORDER AND 2 ORDER ANALYTICS
  • FUTURE RESEARCH DIRECTIONS
  • CONCLUSION
  • REFERENCES
  • ADDITIONAL READING
  • KEY TERMS AND DEFINITIONS
  • Chapter 38: Transformation Mechanisms in the Business Model/Business Process Interface
  • ABSTRACT
  • INTRODUCTION AND THEORETICAL BACKGROUND
  • THE TOP-DOWN (BM TO BP) INTERFACE
  • THE BOTTOM-UP (BP TO BM) INTERFACE
  • FUTURE RESEARCH DIRECTION
  • CONCLUSION
  • REFERENCES
  • KEY TERMS AND DEFINITIONS
  • Chapter 39: Applying Balanced Scorecard in Non-Government Organizations
  • ABSTRACT
  • INTRODUCTION
  • SPECIFICITY OF STRATEGIC MANAGEMENT IN NON-GOVERNMENTAL ORGANIZATIONS
  • BASIC ELEMENTS OF STRATEGIC MANAGEMENT
  • PERFORMANCE MANAGEMENT
  • BSC CHARACTERISTICS
  • BALANCED SCORECARD FOR NGOs
  • THE EXAMPLE OF THE SCORECARD STRATEGIC STUDY FOR NON-GOVERNMENTAL ORGANIZATION
  • RECOMMENDATIONS
  • CONCLUSION
  • REFERENCES
  • KEY TERMS AND DEFINITIONS
  • Chapter 40: From “Don’t Ask, Just Trust” to “Trust Those Who are Accountable”
  • ABSTRACT
  • INTRODUCTION
  • THE FOCUS OF THE INQUIRY
  • THE ADOPTION OF STATE OF THE ART MEASUREMENT SCIENCE
  • MEASUREMENT IS GLOBAL BUT EVALUATION IS LOCAL
  • THE VALIDITY OF THE TOOLS IN MEASURING QUALITY
  • VARIATION IN THE DEFINITION OF VALIDITY
  • A VALID MEASURE VS. A TRUSTWORTHY INTERPRETER
  • A PARTIAL SOLUTION TO LACK OF EVIDENCE AND QUESTIONS ABOUT VALIDITY
  • THE CONSTRUCT VALIDITY OF THE PERFORMANCE MEASUREMENT TOOL
  • USEFULNESS OF THE TOOL TOWARD PERFORMANCE IMPROVEMENT
  • HOW DO WE APPROACH POLICY MAKERS WITH OUR MESSAGE TO IMPROVE THE EXISTING SYSTEM?
  • CONCLUSION
  • REFERENCES
  • Chapter 41: Four Eras of CRM Selling
  • ABSTRACT
  • INTRODUCTION
  • SALES 1.0: THE ERA OF PRODUCT TO SOLUTION SELLING (1980-1995)
  • SALES 1.0: SALES SOFTWARE ERA SUMMARY
  • SALES 2.0: THE ERA OF CUSTOMER INTIMACY (1995-2010)
  • SALES 2.0: SALES SOFTWARE ERA
  • SALES 2.0: SALES SOFTWARE ERA SUMMARY
  • SALES 3.0: THE ERA OF SOCIAL CRM (2010-2013)
  • SALES 3.0: SOCIAL CRM SOFTWARE SOLUTIONS
  • SALES 3.0: SUMMARY
  • SALES 4.0: THE ERA OF SALES INSIGHTS: THE SCIENCE OF SELLING (2014-2018)
  • THE SCIENCE OF SELLING: CRACKING THE SALES PERFORMANCE GAPS
  • SALES 4.0: SALES SOFTWARE ERA SUMMARY
  • RETHINKING THE PAST: STRIVING FOR SIMPLICITY
  • LOOKING AHEAD
  • CONCLUSION
  • REFERENCES
  • KEY TERMS AND DEFINITIONS
  • Chapter 42: Improving Supply Chain Delivery Performance Using Lean Six Sigma
  • ABSTRACT
  • INTRODUCTION
  • BACKGROUND
  • A GENERALIZED SIX SIGMA BASED SUPPLY CHAIN DELIVERY MODEL
  • DISCUSSION
  • CONCLUSION
  • REFERENCES
  • ADDITIONAL READING
  • KEY TERMS AND DEFINITIONS
  • Chapter 43: A Decision Model on Corporate Social Responsibility and Business Strategies
  • ABSTRACT
  • INTRODUCTION: CORPORATE SOCIAL RESPONSIBILITY AS A NEW FRAMEWORK FOR ACTION OF BUSINESSES
  • RELEVANT MODELS AND GENERAL AREAS ON CORPORATE SOCIAL RESPONSIBILITY
  • A RECENT HISTORICAL OVERVIEW ON BUSINESS PERFORMANCE MEASUREMENT
  • RECENT TRENDS AND TOOLS FOR BUSINESS CSR PERFORMANCE MEASUREMENT
  • CONCLUSION
  • REFERENCES
  • Chapter 44: Development of Key Performance Measures for Sustainable Manufacturing in Global SMEs
  • ABSTRACT
  • 1. INTRODUCTION
  • 2. LITERATURE REVIEW
  • 3. PROPOSED KEY PERFORMANCE INDICATORS
  • 4. PILOT STUDY
  • 5. CONCLUSION AND FUTURE RESEARCH
  • REFERENCES
  • Chapter 45: A Conceptual Model for Measuring Reverse Logistics Performance in Automobile Industry
  • ABSTRACT
  • INTRODUCTION
  • LITERATURE REVIEW
  • REVERSE LOGISTICS IN AUTO INDUSTRY
  • RESEARCH METHODOLOGY
  • INTRODUCING THE CONCEPTUAL MODEL OF REVERSE LOGISTICS
  • CONFIRMATORY OPERATIVE ANALYSIS OF MEASUREMENT MODEL
  • CONCLUSION
  • ACKNOWLEDGMENT
  • REFERENCES
  • Chapter 46: Business Excellence Strategies for SME Sustainability in India
  • ABSTRACT
  • INTRODUCTION
  • BACKGROUND
  • SMEs AND EXCELLENCE MODELS
  • SOLUTIONS AND RECOMMENDATIONS
  • FUTURE RESEARCH DIRECTIONS
  • CONCLUSION
  • REFERENCES
  • KEY TERMS AND DEFINITIONS
  • Chapter 47: 3D Modeling for Environmental Informatics
  • ABSTRACT
  • INTRODUCTION
  • BACKGROUND
  • PARAMETRIC POSE MANIFOLD
  • EXPERIMENTS
  • CONCLUSION
  • REFERENCES
  • Chapter 48: Infusing Yourself into the Backstory
  • ABSTRACT
  • INTRODUCTION
  • HISTORICAL APPROACH TO CASE STUDY RESEARCH
  • MULTIDIMENSIONAL PERSPECTIVE TO CASE STUDY RESEARCH
  • CONCLUSION: THE SOLUTION IN SEARCH OF A PROBLEM
  • REFERENCES
  • KEY TERMS AND DEFINITIONS
  • Chapter 49: An Information System Framework and Prototype for Collaboration and Standardization in Chinese Liquor Production
  • ABSTRACT
  • 1. INTRODUCTION
  • 2. LITERATURE REVIEW
  • 3. LIQUOR PRODUCTION PROCESSES
  • 5. SYSTEM IMPLEMENTATION: ABC GROUP AS A CASE
  • 6. DISCUSSIONS
  • 7. CONCLUSION
  • ACKNOWLEDGMENT
  • REFERENCES
  • Chapter 50: Performance Measurement Systems and Firms’ Characteristics
  • ABSTRACT
  • 1. INTRODUCTION
  • 2. REVIEW OF LITERATURE
  • 3. RESEARCH METHOD
  • 4. ANALYSIS AND DISCUSSION OF FINDINGS
  • 5. CONCLUSION AND RECOMMENDATIONS
  • REFERENCES
  • APPENDIX: SAMPLE OF THE RESEARCH INSTRUMENT
  • Chapter 51: Fuzzy Adaptive Controller for Uncertain Multivariable Nonlinear Systems with Both Sector Nonlinearities and Dead-Zones
  • ABSTRACT
  • INTRODUCTION
  • PROBLEM STATEMENT AND PRELIMINARIES
  • DESIGN OF FUZZY ADAPTIVE CONTROLLERS
  • DISCUSSION
  • SIMULATION RESULTS
  • CONCLUSION
  • REFERENCES
  • KEY TERMS AND DEFINITIONS
  • Section 4: Utilization and Applications
  • Chapter 52: Interactive Data Visualization Techniques Applied to Healthcare Decision Making
  • ABSTRACT
  • 1. INTRODUCTION
  • 2. LITERATURE REVIEW
  • 3. CASE STUDIES
  • 4. CONCLUSION AND FUTURE RESEARCH DIRECTIONS
  • REFERENCES
  • ADDITIONAL READING
  • KEY TERMS AND DEFINITIONS
  • Chapter 53: Performance Measurement Perceptions in Romanian Higher Education
  • ABSTRACT
  • INTRODUCTION
  • INSIGHTS FROM THE LITERATURE REGARDING PERFORMANCE MEASUREMENT
  • METHODOLOGY AND DESIGN
  • RESULTS AND DISCUSSIONS
  • CONCLUSION
  • CONTRIBUTION
  • FUTURE RESEARCH
  • ACKNOWLEDGMENT
  • REFERENCES
  • KEY TERMS AND DEFINITIONS
  • APPENDIX
  • Chapter 54: Performance Measurement System in Banking Services in India
  • ABSTRACT
  • INTRODUCTION
  • OBJECTIVES OF THE STUDY
  • LITERATURE REVIEW
  • RESEARCH METHODOLOGY
  • PERFORMANCE MEASUREMENT IN BANKING SERVICES
  • PMS IN BANKING SERVICES: FINDINGS AND CONCLUSION
  • REFERENCES
  • Chapter 55: Predictive Analytics in Operations Management
  • ABSTRACT
  • PREDICTIVE ANALYTICS
  • TYPE
  • PREDICTION IN OPERATIONS MANAGEMENT
  • RELATED WORK
  • ANALYTICAL TECHNIQUES
  • MAPREDUCE
  • REGRESSION TECHNIQUES
  • MACHINE LEARNING TECHNIQUES
  • CASE STUDY
  • RECENT RESEARCHES
  • CONCLUSION
  • REFERENCES
  • KEY TERMS AND DEFINITIONS
  • Chapter 56: The Role of Business Analytics in Performance Management
  • ABSTRACT
  • INTRODUCTION
  • ROLE OF BUSINESS ANALYTICS IN PERFORMANCE MANAGEMENT
  • OVERVIEW OF PERFORMANCE MEASUREMENT AND PERFORMANCE MANAGEMENT
  • CONCLUSION
  • REFERENCES
  • KEY TERMS AND DEFINITIONS
  • Chapter 57: Application of Geographical Information System and Interactive Data Visualization in Healthcare Decision Making
  • ABSTRACT
  • 1. BACKGROUND
  • 2. METHOD
  • 3. CASE STUDIES
  • 4. CONCLUSION
  • REFERENCES
  • Chapter 58: Visualizing the Bug Distribution Information Available in Software Bug Repositories
  • ABSTRACT
  • INTRODUCTION
  • VISUAL ANALYTICS AND VISUAL DATA MINING
  • SOFTWARE REPOSITORIES
  • SOFTWARE BUG AS DATA
  • SOFTWARE BUG STATES
  • SOFTWARE REPOSITORIES MINING
  • VISUAL DATA ANALYSIS OF SOFTWARE BUG REPOSITORIES
  • VISUALIZATION PROCESS
  • IMPLEMENTATION
  • SOME VISUALIZATIONS ILLUSTRATIONS
  • APPLICATIONS OF VISUALIZING THE SOFTWARE BUG REPOSITORIES
  • CONCLUSION
  • REFERENCES
  • Chapter 59: Visual Data Mining for Collaborative Filtering
  • ABSTRACT
  • INTRODUCTION
  • BACKGROUND
  • CONCLUSION
  • REFERENCES
  • KEY TERMS AND DEFINITIONS
  • Chapter 60: Price Determination in Public Offering and Evaluation Methods
  • ABSTRACT
  • INTRODUCTION
  • INITIAL PUBLIC OFFERING AND PROS AND CONS FOR COMPANIES
  • PUBLIC OFFERING PERIOD
  • PUBLIC OFFERING METHODS
  • PRICE DETERMINATION IN PUBLIC OFFERING AND METHODS OF EVALUATION
  • PERFORMANCE MEASUREMENT MODELS IN BUSINESSES
  • PERFORMANCE MEASUREMENT MODELS
  • BALANCED SCORECARD: BSC
  • CONCLUSION
  • REFERENCES
  • KEY TERMS AND DEFINITIONS
  • Chapter 61: Key Performance Indicators for the Organized Farm Products Retailing in India
  • ABSTRACT
  • INTRODUCTION
  • DATABASE AND METHODOLOGY
  • CONCLUSION, RECOMMENDATION, AND LIMITATIONS
  • REFERENCES
  • Chapter 62: Risk-Centric Performance Measurement
  • ABSTRACT
  • INTRODUCTION
  • BACKGROUND
  • PERFORMANCE MANAGEMENT SYSTEMS: ISSUES AND CHALLENGES
  • FINDING SOLUTIONS
  • CONCLUSION
  • REFERENCES
  • Chapter 63: Object Classification and Tracking in Real Time
  • ABSTRACT
  • 1. OBJECT DETECTION
  • 2. FEATURE EXTRACTION AND REPRESENTATION
  • 3. SUPERVISED LEARNING BASED DETECTION/ SEGMENTATION (CLASSIFICATION)
  • 4. OBJECT TRACKING
  • CONCLUSION
  • REFERENCES
  • Chapter 64: Radicalization and Recruitment
  • ABSTRACT
  • INTRODUCTION
  • TERRORISM
  • SYSTEMS THINKING
  • ACTOR NETWORK THEORY
  • DISCUSSION
  • CONCLUSION
  • ACKNOWLEDGMENT
  • REFERENCES
  • Chapter 65: Visual Analytics for Crime Analysis and Decision Support
  • ABSTRACT
  • INTRODUCTION
  • VISUAL ANALYTICS
  • VISUALIZATION TOOLS
  • VISUALIZATIONS AND HUMAN PERCEPTION
  • CONCLUSION
  • REFERENCES
  • KEY TERMS AND DEFINITIONS
  • Chapter 66: Big Data Virtualization and Visualization
  • ABSTRACT
  • INTRODUCTION
  • SIGNIFICANCE OF BIG DATA AND APPLICATIONS
  • BIG DATA VIRTUALIZATION AND VISUALIZATION
  • SOLUTIONS AND RECOMMENDATIONS
  • BIG DATA CHALLENGES IN DIVERSE DOMAINS
  • FUTURE RESEARCH DIRECTIONS
  • CONCLUSION
  • REFERENCES
  • Chapter 67: Building and Analyzing of Enterprise Network
  • ABSTRACT
  • 1. INTRODUCTION
  • 2. RELATED WORK
  • 3. ENTERPRISE NETWORK MODEL
  • 4. ENTERPRISE NETWORK: BUILD THE FOUNDATION OF SOCIAL BUSINESS
  • 5. DISCOVER THE STRUCTURE OF EN: ON THE CASE OF CASN
  • 6. EGO NETWORK ANALYSIS
  • 7. CONCLUSION AND FUTURE WORK
  • ACKNOWLEDGMENT
  • REFERENCES
  • Chapter 68: Big Data Analytics in Mobile and Cloud Computing Environments
  • ABSTRACT
  • INTRODUCTION
  • SIX Vs AND BIG DATA PROCESSING WORKFLOW
  • MOBILE COMPUTING SYSTEMS AND BIG DATA
  • BIG DATA ANALYTICS
  • BIG DATA ANALYTICS IN MOBILE AND CLOUD COMPUTING SYSTEMS
  • APPLICATION AREAS AND OPEN RESEARCH ISSUES
  • CONCLUSION
  • REFERENCES
  • KEY TERMS AND DEFINITIONS
  • Chapter 69: Optimization of Crime Scene Reconstruction Based on Bloodstain Patterns and Machine Learning Techniques
  • ABSTRACT
  • INTRODUCTION
  • BACKGROUND: BASIC TERMINOLOGY AND CLASSIFICATION
  • MAIN FOCUS OF THE CHAPTER: INTERPRETATION OF BLOODSTAIN PATTERNS: A SCIENTIFIC APPROACH
  • ISSUES: CRIME SCENE RECONSTRUCTION-HOW EFFECTIVE ARE BLOODSTAIN PATTERNS?
  • SOLUTION
  • FUTURE RESEARCH DIRECTIONS
  • CONCLUSION
  • REFERENCES
  • ADDITIONAL READING
  • KEY TERMS AND DEFINITIONS
  • Chapter 70: Integrated Traffic Management Using Data from Traffic, Asset Conditions, Energy and Emissions
  • ABSTRACT
  • INTRODUCTION
  • BACKGROUND: PROPOSED STRUCTURE AND ELEMENTS OF A (FUTURE) TMS
  • CORE FUNCTIONS OF A FUTURE TMS
  • FUTURE RESEARCH DIRECTIONS
  • CONCLUSION AND PERSPECTIVE
  • REFERENCES
  • KEY TERMS AND DEFINITIONS
  • Chapter 71: Current and Future Trends in Human Resources Analytics Adoption
  • ABSTRACT
  • 1. INTRODUCTION
  • 2. ANALYTICS IN HUMAN RESOURCES
  • 3. ROLE OF HR ANALYTICS IN CREATING BUSINESS VALUE
  • 4. USE OF HR ANALYTICS IN US ORGANIZATIONS
  • 5. PROJECTIONS OF THE FUTURE USE OF HR ANALYTICS
  • 6. SUMMARY AND CONCLUSION
  • REFERENCES
  • Chapter 72: Nonprofit Fundraising Transformation through Analytics
  • ABSTRACT
  • INTRODUCTION
  • SOCIAL MEDIA ANALYTICS
  • FINDINGS
  • CONCLUSION
  • REFERENCES
  • KEY TERMS AND DEFINITIONS
  • Chapter 73: Cognitive Processes and Traits Related to Graphic Comprehension
  • ABSTRACT
  • INTRODUCTION
  • THEORIES OF COGNITION RELATED TO GRAPHIC COMPREHENSION
  • INDIVIDUAL TRAITS THAT INTERACT WITH GRAPHIC COMPREHENSION
  • CONCLUSION
  • REFERENCES
  • KEY TERMS AND DEFINITIONS
  • Chapter 74: The Role of Social Capital in Higher Education Institutions
  • ABSTRACT
  • INTRODUCTION
  • BACKGROUND
  • MAIN FOCUS OF THE CHAPTER
  • FUTURE RESEARCH DIRECTIONS
  • CONCLUSION
  • REFERENCES
  • ADDITIONAL READING
  • KEY TERMS AND DEFINITIONS
  • Chapter 75: Integrating Sustainable Design and Systems Thinking throughout an Engineering Curriculum
  • ABSTRACT
  • ORGANIZATION BACKGROUND
  • SETTING THE STAGE
  • CASE DESCRIPTION
  • CURRENT CHALLENGES FACING THE ORGANIZATION
  • SOLUTIONS AND RECOMMENDATIONS
  • AKNOWLEDGMENT
  • REFERENCES
  • Chapter 76: An Empirical Investigation of Extensible Information Sharing in Supply Chains
  • ABSTRACT
  • INTRODUCTION
  • INFORMATION SHARING
  • GEOPS
  • RESEARCH METHOD
  • RESULTS
  • DISCUSSION
  • SUMMARY AND CONCLUSION
  • REFERENCES
  • Section 5: Organizational and Social Implications
  • Chapter 77: Strategic Information Systems and Business Outcomes
  • ABSTRACT
  • INTRODUCTION
  • THE MODEL
  • RESEARCH METHODOLOGY
  • RESEARCH RESULTS
  • SUMMARY AND CONCLUSION
  • ACKNOWLEDGMENT
  • REFERENCES
  • Chapter 78: Assessing Organisational KM Performance Based on the Criteria of Total Quality Management
  • ABSTRACT
  • 1. INTRODUCTION
  • 2. CONTEXT OF PM SYSTEMS
  • 3. NEEDS OF MEASURING KM PERFORMANCE IN ORGANISATIONS
  • 4. KM/PM ENABLERS AND TQM PHILOSOPHIES
  • 5. INTEGRATING TQM PRINCIPLES INTO KM PERFORMANCE ASSESSMENT
  • 6. A TRIAL EVALUATION OF THE IKM MODEL
  • 7. RECOMMENDATIONS FOR FUTURE WORK
  • 8. CONCLUSION
  • REFERENCES
  • Chapter 79: Determinants for the Goodness of Performance Measurement Systems
  • ABSTRACT
  • INTRODUCTION
  • BACKGROUND
  • MAIN FOCUS OF THE CHAPTER
  • SOLUTIONS AND RECOMMENDATIONS
  • FUTURE RESEARCH DIRECTIONS
  • CONCLUSION
  • REFERENCES
  • ADDITIONAL READING
  • KEY TERMS AND DEFINITIONS
  • Chapter 80: Advancing Performance Measurement of Smart City
  • ABSTRACT
  • SMART CITY: ICT-ENABLED URBAN GOVERNANCE SYSTEM
  • MEASURING SMART CITY PERFORMANCE: COMPARING CHINA AND THE UNITED STATES
  • CONCLUSION
  • REFERENCES
  • Chapter 81: Supply Chain Performance Measurement and Organizational Alignment
  • ABSTRACT
  • INTRODUCTION
  • SURVEY, ANALYZE, AND SYNTHESIZE
  • OPERATIONAL METRIC ALIGNMENT AND GOVERNANCE FRAMEWORK
  • REPORTING AND DASHBOARDS: INFORMATION TECHNOLOGY PERSPECTIVE
  • CONCLUSION AND FURTHER RESEARCH OPPORTUNITIES
  • REFERENCES
  • KEY TERMS AND DEFINITIONS
  • Chapter 82: Governing the Public Sector E-Performance
  • ABSTRACT
  • 1. INTRODUCTION
  • 2. E-PERFORMANCE AND PUBLIC SECTOR
  • 3. E-GOVERNMENT POLICIES IN EUROPE OVER TIME
  • 4. THE ITALIAN E-GOVERNMENT STRATEGIES IN ITALY OVER TIME
  • 5. THE PUBLIC SECTOR REFORM IN ITALY
  • 6. THE RESULTS OF IMPLEMENTATION OF THE REFORM AT THE MINISTRIES
  • 7. CONCLUSION
  • REFERENCES
  • Chapter 83: A Conceptual and Pragmatic Review of Regression Analysis for Predictive Analytics
  • ABSTRACT
  • INTRODUCTION
  • (I) SIMPLE (BIVARIATE) REGRESSION ANALYSIS
  • (II) MULTIPLE LINEAR REGRESSION ANALYSIS
  • CONCLUSION
  • REFERENCES
  • KEY TERMS AND DEFINITIONS
  • Chapter 84: Best Practices for Culturally Sensitive Data Visualizations
  • ABSTRACT
  • INTRODUCTION
  • THE LITERATURE
  • RECOMMENDED BEST PRACTICES
  • CONCLUSION
  • REFERENCES
  • Chapter 85: Performance Evaluation in Higher Education by Return on Investments Approach
  • ABSTRACT
  • INTRODUCTION
  • BACKGROUND
  • HIGHER EDUCATION IN MENA COUNTRIES
  • MENA: EDUCATION SECTOR REFORMS
  • RECOMMENDATIONS AND DISCUSSION
  • FUTURE RESEARCH DIRECTIONS
  • CONCLUSION
  • REFERENCES
  • KEY TERMS AND DEFINITIONS
  • Chapter 86: Performance Measurement in Public Networks
  • ABSTRACT
  • INTRODUCTION
  • BACKGROUND: PUBLIC NETWORKS AND PERFORMANCE MEASUREMENT SYSTEMS
  • METHODOLOGY
  • A PMS MODEL FOR PUBLIC NETWORKS
  • RECOMMENDATIONS
  • FUTURE RESEARCH DIRECTIONS: THE ROLE OF WEB 3.0
  • CONCLUSION
  • REFERENCES
  • KEY TERMS AND DEFINITIONS
  • Chapter 87: Approaches towards Measuring Success in Public Elementary Schools
  • ABSTRACT
  • INTRODUCTION
  • BACKGROUND
  • THE NATURE OF SUCCESS IN PUBLIC ELEMENTARY SCHOOLS
  • SCHOOL EFFECTIVENESS
  • SCHOOL EFFICIENCY
  • SCHOOL PERFORMANCE
  • SCHOOL ACCOUNTABILITY
  • SOLUTIONS AND RECOMMENDATIONS
  • SOLUTIONS
  • RECOMMENDATIONS
  • FUTURE RESEARCH DIRECTIONS
  • CONCLUSION
  • REFERENCES
  • ADDITIONAL READING
  • KEY TERMS AND DEFINITIONS
  • Chapter 88: Suggestions for Achieving Balance between Corporate Dataveillance and Employee Privacy Concerns
  • ABSTRACT
  • INTRODUCTION
  • LITERATURE REVIEW
  • PROPOSED GOVERNANCE FOR DATAVEILLANCE ACTIVITIES
  • CONCLUSION
  • REFERENCES
  • KEY TERMS AND DEFINITIONS
  • Chapter 89: Big Data in Social Media Environment
  • ABSTRACT
  • INTRODUCTION
  • THE BIG DATA
  • COMMON SOCIAL MEDIA PLATFORMS
  • MAJOR SECTORS WHICH DEPLOY BIG DATA
  • SOCIAL MEDIA: A BIG DATA INFLECTION POINT
  • TYPES OF BIG DATA ANALYTICS
  • TOOLS AND DATABASES USED IN BIG DATA ANALYTICS
  • ANALYTICS SWEET SPOTS
  • ANALYTICS QUAGMIRES
  • ANALYTICS MATURITY
  • CASE STUDIES
  • DYNAMICS AND LIMITATIONS OF SOCIAL MEDIA BIG DATA
  • SOCIAL MEDIA’S BIG DATA FUTURE
  • FUTURE RESEARCH DIRECTIONS
  • CONCLUSION
  • REFERENCES
  • ADDITIONAL READING
  • KEY TERMS AND DEFINITIONS
  • Chapter 90: We Can Trust without Data, But We Are Accountable Only through Measurement
  • ABSTRACT
  • INTRODUCTION
  • THE FOCUS OF THE INQUIRY
  • THE ADOPTION OF STATE OF THE ART MEASUREMENT SCIENCE
  • MEASUREMENT IS GLOBAL BUT EVALUATION IS LOCAL
  • THE VALIDITY OF THE TOOLS IN MEASURING QUALITY
  • VARIATION IN THE DEFINITION OF VALIDITY
  • A VALID MEASURE VERSUS A TRUSTWORTHY INTERPRETER
  • A PARTIAL SOLUTION TO LACK OF EVIDENCE AND QUESTIONS ABOUT VALIDITY
  • THE CONSTRUCT VALIDITY OF THE PERFORMANCE MEASUREMENT TOOL
  • CONCLUSION
  • REFERENCES
  • KEY TERMS AND DEFINITIONS
  • Chapter 91: Soft Systems Model (SSM)
  • ABSTRACT
  • INTRODUCTION
  • THE PHILOSOPHY OF SSM
  • DESCRIPTION OF SSM
  • SSM IN LIS
  • LIMITATION OF SSM
  • CONCLUSION
  • REFERENCES
  • ADDITIONAL READING
  • KEY TERMS AND DEFINITIONS
  • Chapter 92: Social Media and Big Data
  • ABSTRACT
  • INTRODUCTION
  • BACKGROUND
  • HARNESSING BIG DATA
  • BIG DATA AND TRADITIONAL ANALYTICS
  • BIG DATA TECHNOLOGIES
  • FUTURE RESEARCH DIRECTIONS
  • CONCLUSION
  • REFERENCES
  • KEY TERMS AND DEFINITIONS
  • Chapter 93: Introducing Healthcare System Change Strategies to Policy Makers in the Open Society and Digital Environment
  • ABSTRACT
  • INTRODUCTION
  • CASE PROJECT 1: CEEQNET (CENTRAL AND EASTERN EUROPE QUALITY NETWORK) UNIFIED CENTRAL AND EASTERN EUROPEAN SURVEILLANCE/MONITORING SYSTEM FOR HEALTHCARE QUALITY AND EFFICIENCY INDICATORS
  • NRC (NATIONAL REFERENCE CENTER) OF THE PROJECT AND CZECH REPUBLIC
  • CASE PROJECT 2: JOINT DEVELOPMENT OF CLINICAL PRACTICE GUIDELINES AND QUALITY INDICATORS AS A TOOL FOR QUALITY OF CARE IMPROVEMENT
  • CASE PROJECT 3: STRENGTHENING SEXUAL AND REPRODUCTIVE HEALTH IN-SERVICE TRAINING CAPACITY OF THE MINISTRY OF HEALTH IN TURKEY (EUROPEAID/119528/C/SV/TR)
  • CONCLUSION
  • ACKNOWLEDGMENT
  • REFERENCES
  • Chapter 94: Benchmarking Competitiveness of Top 100 U.S. Universities
  • ABSTRACT
  • INTRODUCTION
  • BACKGROUND
  • METHODOLOGY
  • RESULTS
  • CONCLUSION
  • REFERENCES
  • KEY TERMS AND DEFINITIONS
  • APPENDIX: EFFICIENCY SCORES FOR THE TOP 100 UNIVERSITIES LISTED BY US NEWS
  • Chapter 95: Applications of Web Usage Mining across Industries
  • ABSTRACT
  • WEB MINING
  • PROCESS OF WEB USAGE MINING
  • SOURCES AND TYPES OF DATA
  • APPLICATIONS OF WEB USAGE MINING
  • RELATED WORKS
  • CONCLUSION AND FUTURE RESEARCH
  • REFERENCES
  • ADDITIONAL READING
  • KEY TERMS AND DEFINITIONS
  • Chapter 96: Effect of Necessary Factors for Deploying E-Business Models on Business Performance and Supply Chain Performance in Auto Industry
  • ABSTRACT
  • INTRODUCTION
  • LITERATURE REVIEW
  • BUSINESS PERFORMANCE
  • SUPPLY CHAIN PERFORMANCE
  • RESEARCH HYPOTHESIS
  • RESEARCH METHODOLOGY
  • FINDINGS AND DISCUSSION
  • DISCUSSION AND CONCLUSION
  • REFERENCES
  • ADDITIONAL READING
  • KEY TERMS AND DEFINITIONS
  • Chapter 97: Exploring the Process of Adaption of Employee Creativity
  • ABSTRACT
  • 1. INTRODUCTION
  • 2. THE ANTECEDENTS OF EMPLOYEE CREATIVITY
  • 3. THE NK MODEL
  • 4. METHOD
  • 5. SIMULATION RESULTS
  • 6. DISCUSSION
  • ACKNOWLEDGMENT
  • REFERENCES
  • APPENDIX
  • Chapter 98: How to Engrain a Big Data Mindset into Our Managers’ DNA
  • ABSTRACT
  • INTRODUCTION
  • BIG DATA, BIG CHANGE, BIG SKILL SHORTAGE
  • PRESENTATION OF THE ‘BIG DATA BETTER DECISIONS’ WORKSHOP
  • LESSONS LEARNT AND BIG DATA INSIGHTS
  • CONCLUSION
  • REFERENCES
  • KEY TERMS AND DEFINITIONS
  • Chapter 99: Using Soft Systems Ideas within Virtual Teams
  • ABSTRACT
  • 1. INTRODUCTION AND PURPOSE
  • 2. BACKGROUND AND LITERATURE REVIEW
  • 3. THE FIELD RESEARCH
  • 4. RESEARCH APPROACH: ACTION RESEARCH
  • 5. THE APPRECIATIVE INQUIRY METHOD (AIM) AND PEArL
  • 6. PREPARING FOR THE STUDY
  • 7. CONDUCTING THE STUDY
  • 8. RESULTS AND DISCUSSION
  • 9. CONCLUSION
  • REFERENCES
  • Section 6: Critical Issues and Challenges
  • Chapter 100: How to Measure Performance in Cooperatives?
  • ABSTRACT
  • INTRODUCTION
  • BACKGROUND
  • METHODOLOGY
  • MEASURING EXCELLENCE IN CO-OPERATIVES: FIRST RESULTS
  • RECOMMENDATIONS
  • FUTURE RESEARCH DIRECTIONS
  • CONCLUSION
  • REFERENCES
  • ADDITIONAL READING
  • KEY TERMS AND DEFINITIONS
  • Chapter 101: Systems Thinking about Severe Storms in Social Studies Education
  • ABSTRACT
  • INTRODUCTION
  • ORGANIZATIONAL BACKGROUND
  • SETTING THE STAGE
  • CASE DESCRIPTION
  • FINDINGS
  • CURRENT CHALLENGES FACING THE ORGANIZATION
  • SOLUTIONS AND RECOMMENDATIONS
  • CONCLUSION
  • FUTURE RESEARCH DIRECTIONS
  • REFERENCES
  • Chapter 102: The Systems Forum
  • ABSTRACT
  • SESSION ONE - ACKNOWLEDGEMENTS
  • ORIGINS OF THE IDEA FOR THE SYSTEMS FORUM
  • INTRODUCTION
  • REFERENCES
  • Chapter 103: Analyzing the IS 2010 Model Curriculum for Evidence of the Systems Approach
  • ABSTRACT
  • INTRODUCTION
  • THE SYSTEMS APPROACH
  • THE IMPORTANCE OF CONNECTING WITH STAKEHOLDERS
  • METHODOLOGY AND RESULTS
  • DISCUSSION OF RESULTS
  • CONCLUSION
  • REFERENCES
  • APPENDIX
  • Chapter 104: Enterprise Architecture’s Identity Crisis
  • ABSTRACT
  • ENTERPRISE ARCHITECTURE AS A MATURING DISCIPLINE
  • FORMATIVE YEARS
  • ADOLESCENCE
  • TOWARDS MATURITY
  • REFERENCES
  • Section 7: Emerging Trends
  • Chapter 105: A New Approach to Supply Chain Performance Measurement
  • ABSTRACT
  • 1. INTRODUCTION
  • 2. BACKGROUND
  • 3. PROPOSED CONCEPTUAL MODEL
  • 4. METHODOLOGY
  • 5. RESULTS
  • 6. FUTURE RESEARCH DIRECTIONS
  • 7. CONCLUSION
  • REFERENCES
  • ADDITIONAL READING
  • KEY TERMS AND DEFINITIONS
  • Chapter 106: New Visual Literacies and Competencies for Education and the Workplace
  • ABSTRACT
  • INTRODUCTION
  • CURRENT ISSUES IN THE FIELD RAISED BY THESE STUDIES
  • IMPLICATIONS AND RECOMMENDATIONS FOR EDUCATION, CIVIC ENGAGEMENT (GLOBAL AND LOCAL), SOCIAL PRACTICE, AND POLICY
  • GAPS IN THE EXTANT RESEARCH AND DIRECTIONS FOR FUTURE RESEARCH
  • REFERENCES
  • KEY TERMS AND DEFINITIONS
  • Chapter 107: Emerging Market Sovereign Debts as a Means for Profit Maximization and Portfolio Diversification
  • ABSTRACT
  • ORGANIZATION BACKGROUND
  • METHODOLOGY
  • CONCLUSION AND RECOMMENDATIONS
  • FUTURE TRENDS
  • REFERENCES
  • KEY TERMS AND DEFINITIONS
  • Chapter 108: A New Framework for Industrial Benchmarking
  • ABSTRACT
  • INTRODUCTION
  • METHODOLOGY
  • PROPOSED FRAMEWORK
  • CONCLUSION AND FUTURE WORK
  • REFERENCES
  • KEY TERMS AND DEFINITIONS