The Facility Management Handbook balances in-depth guidelines on the fundamentals with a sweeping overview of new developments. It's the go-to reference for busy facility management professionals in search of authoritative, real-life answers.

Table of Contents

• Preface to the Fourth Edition
• Section I Background and Organization
• Preface
• 1 The Nature of Facility Management
• 2 Organizing the Department
• Section II Planning, Finances, and Budgeting
• Preface
• 3 Strategic and Annual Planning
• 4 Financial Management
• 5 Space Planning and Management
• Section III Real Estate
• Preface
• 6 Real Estate Options and Regulations
• 7 Lease Administration and Property Management
• Section IV Sustainability
• Preface
• 8 Definitions, Background, and Applications of Sustainability
• 9 Sustainability in Practice
• 10 Sustainability Financials, Acceptance, and Implementation
• Section V The Design–Build Cycle
• Preface
• 11 Programming and Project Development
• 12 The Design Process
• 13 Project Management and Construction
• Section VI Facility Emergency Preparedness and Business Continuity
• Preface
• 14 Planning, Definitions, and Threat Assessment
• 15 Command, Control, and Communications
• 16 Emergency Preparation and Training
• 17 Emergency Response and Recovery
• Section VII Facility Security Management
• Preface
• 18 Facility Security Goals and Responsibilities
• 19 Facility Security and Planning
• 20 Facility Security Implementation
• Section VIII Operations and Maintenance
• Preface
• 21 Contracting and Types of Contracts
• 22 Work Coordination
• 23 Facility Operations
• 24 Maintenance and Repair
• 25 Facility Services
• Section IX Facility Management Practice
• Preface
• 26 Administering the Department
• 27 Managing Quality Facilities
• 28 Communications and New Facility Management Skills
• 29 Building Information Modeling, Information Systems, and Other Technology
• 30 The Future of Facility Management
• Appendix A The Facility Manager's Tool Kit of References
• Appendix B Websites and Internet Addresses
• Appendix C Facility Management Education Programs
• Appendix D Life-Cycle Cost Example
• Appendix E Facility Security and Emergency Best Practices
• Appendix F Backup Documents
• Glossary
• About the Authors