Time-tested leadership and management strategies based on experiential learning activities are at the foundation of this text for undergraduate and graduate students in nursing and health care leadership or management courses. It is grounded in theories and concepts applied to the health care environment from business, organizational psychology, health care law, and educational administration fields.

Table of Contents

• About the Author
• Preface
• Acknowledgments
• Introduction
• PART I. UNDERSTANDING MANAGEMENT AND LEADERSHIP: THE SCIENCE AND THE PHILOSOPHY
• 1. Management Processes
• 2. Theories of Management and Leadership
• Experiential Learning Activities: Ice-Breaking and Getting Acquainted
• PART II. MANAGERIAL RESPONSIBILITIES: THE CORE
• 3. Knowing Self
• 4. Diagnosing Others
• 5. Leader Behavior
• 6. Diagnosing the Task
• 7. Management in Action
• Experiential Learning Activities: Managerial Responsibilities - The Core
• PART III. MANAGERIAL SKILLS: THE “HOW-TO” SATELLITES
• 8. Communication
• 9. Power
• 10. Confident Communication
• 11. Conflict Resolution
• 12. Time Management
• Experiential Learning Activities: Managerial Skills — The “How-To” Satellites
• PART IV. MANAGERIAL ROLES: THE “ACTION” SATELLITES
• 13. Change Facilitator
• 14. Teacher
• 15. Team Builder
• 16. Interviewer
• 17. Performance Appraiser
• IV Experiential Learning Activities: Managerial Roles—The “Action” Satellites
• PART V. THE MANAGERIAL MIND
• 18. Creativity
• 19. Diversity
• 20. Ethics
• Epilogue