Editor/Author
Hudson, Simon and Hudson, Louise
Publication Year: 2012
Publisher: Goodfellow Publishers
Single-User Purchase Price:
$48.00
Unlimited-User Purchase Price:
$72.00
ISBN: 978-1-90-899933-7
Category: Business, Finance & Economics - Tourism & Hospitality
Image Count:
90
Book Status: Available
Table of Contents
Customer Service for Hospitality and Tourism is a unique text and vital to both students and practitioners as it explains not only the theory behind the importance of customer service but also acts as a guidebook for those wishing to put this theory into practice. In essence it is the whys and howsof customer service.