Reference Q&A: Interning in Information Literacy

Library Journal spoke to Credo Reference interns Shiva Darbandi and Laura Warren, who outlined what they’ve worked on and how information literacy (IL) instruction is changing.

LJ: Can you describe Literati for our readers?
Shiva Darbandi: It has four components: “Discovery” revolves around the curation of content; “Education & Assessment” involves surveys and workshops; “Classroom Integration” offers tutorials, modules, and course-content alignment; and “Library Promotion” provides strategic marketing, social media, and case studies.

LJ: How can librarians get patrons to realize they need this help?
Laura Warren: As the ERIAL project (erialproject.org) found, successful IL instruction and a positive library image result from librarian and faculty teamwork. Librarians must work on their relationships with faculty before convincing students of the need for IL instruction. The information has to be presented in the context of the professors’ and students’ academic lives, by including links to library resources in course-management system pages, for example.

Read the full article from Library Journal

[Note: both Laura and Shiva have since joined the Credo Reference staff full-time as members of the Customer Solutions Team]