The ASTD Learning System

Editor/Author ASTD
Publication Year: 2006
Publisher: ATD Press

Single-User Purchase Price: $595.00
Unlimited-User Purchase Price: $892.50
ISBN: 978-1-56286-449-1
Category: Business, Finance & Economics - Business
Image Count: 60
Book Status: Available
Table of Contents

The ASTD Learning System is the complete, self-directed learning resource for individuals preparing for the knowledge-based exam of the CPLP [Certified Professional in Learning and Performance] program. This nine-volume set comprises 1200 pages and aligns to the nine areas of expertise as defined by the ASTD Competency Model website.

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Table of Contents

  • Module 1. Designing Learning
  • 1. Cognition and Adult Learning Theory
  • The Role of Adult Learning Theories in Designing Instruction
  • Four Theories of Learning and Instruction
  • Abraham Maslow's Hierarchy of Needs
  • Malcolm Knowles's Adult Learning, or Andragogy
  • Adult Development Theories
  • Three Types of Learning and Bloom's Taxonomy
  • Differences Between Teaching and Facilitating Learning
  • Guidelines for Facilitating Learning
  • Individual Characteristics of Learning
  • Theories of Learning and Memory
  • The Learning Brain Model
  • Accelerated Learning
  • Neurolinguistic Programming and Modes of Learning
  • External and Environmental Influences
  • Multiple Intelligences
  • 2. Instructional Design Theory and Process
  • Principles Guiding Training Design
  • Theories and Models for Designing Instruction
  • Basics of Course Design
  • Basics of Course Development
  • 3. Instructional Methods
  • Instructional Strategies
  • Active Training Techniques
  • E-Learning Techniques
  • 4. Delivery Options and Media
  • 5. Job and Task Analysis
  • 6. Content Knowledge From SMEs
  • Collaboration With SMEs to Identify Instructional Needs
  • Selection and Role of SMEs
  • 7. Assessment Methods and Formats
  • The Purpose of Needs Assessment
  • Steps to Conduct a Needs Assessment
  • General Needs Analysis Guidelines
  • Levels of Needs Assessment
  • Data-Collection Methods
  • Results of Needs Assessment
  • 8. Learning Technologies
  • 9. Business Strategy and Drivers
  • 10. Research Methods
  • 11. Individual and Organizational Influences on Learning
  • 12. Legal and Ethical Issues
  • 13. E-Learning Versus Traditional Courses
  • Comparison of Classroom Training and E-Learning
  • Advantages of E-Learning
  • Disadvantages of E-Learning
  • Advantages of Classroom Learning
  • Disadvantages of Classroom Learning
  • Blended Learning
  • E-Learning Implementation and Evaluation Considerations
  • 14. Appendix A: Glossary
  • 15. Appendix B: Answer Key
  • Module 2. Designing Learning
  • 1. Adult Learning Theories and Techniques
  • 2. Instructional Design Theory and Process
  • 3. Instructional Methods
  • 4. Training Delivery Options and Media
  • Blended Learning
  • E-Learning
  • When to Use E-Learning or Classroom Training
  • Classroom Training
  • Technology-Based Learning Benefits
  • Performance Support Systems
  • Self-Directed Learning
  • 5. Learning Technologies
  • 6. Presentation Tools and Techniques
  • Creating a Learning Climate
  • Training Delivery Preparation
  • Basic Classroom Management
  • Icebreakers, Opening Exercises, and Closing Activities
  • Understanding Presentation Behavior
  • Facilitating Learning Activities
  • Assessing Program Objectives
  • Asynchronous Versus Classroom Training
  • Participant Engagement Strategies
  • Presentation and Training Tools
  • 7. Organizational Work Environment and Systems
  • 8. Individual Learning Styles
  • How Humans Learn Best
  • Kolb's Learning Style Inventory
  • Herrmann's Brain-Based Approach
  • Neurolinguistic Programming and Modes of Learning
  • Accelerated Learning Techniques
  • Learning Style Inventories
  • Rates of Adults Learning
  • Identifying Training and Presenting Styles
  • Matching Learner and Trainer Styles
  • Determining Learning Preferences
  • Training Needs Assessment
  • 9. Cultural Differences
  • Barriers to Communication
  • Culture Concepts
  • Culture and Learning Styles
  • Emerging Issues in Adult Education
  • 10. Communicating Content
  • Preparing Content
  • 11. Legal and Ethical Issues
  • 12. Appendix A: Glossary
  • 13. Appendix B: Answer Key
  • Module 3. Human Performance
  • 1. Human Performance Improvement
  • Purpose and Goals of HPI
  • Differences Between HPI and Training
  • Factors That Affect Human Performance
  • Human Performance Models
  • Integration of HPI Parts
  • Improving Performance Versus Providing Specific Solutions
  • Organizational Goals and Initiatives
  • Change Management Roles
  • 2. Business, Performance, and Gap Analysis
  • Business Analysis
  • External Analysis
  • Performance Analysis
  • Project Scope
  • Measurement Criteria and Desired Performance Outcomes
  • Constraints Analysis
  • Cultural Analysis
  • Gap Analysis
  • Workflow Analysis
  • Analysis Tools
  • Human Resource Needs Forecasting
  • 3. Root Cause Analysis
  • Root Cause Analysis Overview
  • Root Causes
  • Tools for Root Cause Analysis
  • Importance of Gathering Data
  • 4. Intervention Selection and Implementation
  • Intervention Selection Overview
  • Population Analysis
  • Resource Analysis
  • Potential Solutions
  • Decision-Making Matrixes and Methods
  • Common Mistakes
  • Change Management
  • Budgeting and Cost
  • Describing Solutions
  • Ethics and Integrity
  • Networking
  • 5. Measurement and Evaluation
  • 6. Change Management
  • 7. HPI Models
  • ASTD HPI Model
  • Rummler-Brache's Nine Performance Variables Model
  • Alternate Models
  • 8. Systems Thinking and Theory
  • Systems Thinking
  • Cultural and Global Awareness
  • Mergers and Acquisitions Management
  • Industry Knowledge
  • Broad Company Knowledge
  • System Archetypes
  • 9. Group Dynamics Process
  • Group Dynamics
  • Tuckman Model
  • Cog's Ladder
  • 10. Facilitation Methods
  • Facilitation and Team Development
  • Questioning Techniques
  • Meeting Management
  • Process Mapping
  • Process Improvement Methodologies
  • Decision-Making Methods and Processes
  • Group Dynamics, Observation, and Intervention
  • Nominal Group Technique
  • 11. Questioning Techniques
  • Open- and Closed-Ended Questions
  • Socratic Method
  • The Importance of Being Nonjudgmental
  • Five Why Technique
  • 12. Project Management Tools and Techniques
  • 13. Communication Channels
  • 14. Appendix A: Glossary
  • 15. Appendix B: Answer Key
  • Module 4. Measuring and Evaluating
  • 1. Theories and Types of Evaluation
  • Purpose and Benefits of Training Evaluation
  • Measurement Process
  • Validity and Reliability
  • Goal Attainment Methods and Performance-Based Training Evaluation
  • Formative Versus Summative Evaluation
  • Donald Kirkpatrick's Four Levels of Evaluation
  • Phillip's ROI Methodology
  • The Balanced Scorecard Approach
  • Meta-Evaluation Methods
  • 2. Statistical Theory and Methods
  • Measures of Central Tendency (Averages)
  • Frequency Distributions
  • Measurement Scales, Variables, and Classifications
  • Measures of Dispersion (Variation)
  • Correlation
  • Statistical Inference and Hypothesis Testing
  • Effect Sizes
  • Confidence Intervals
  • Statistical Information and Data
  • 3. Research Design
  • Concepts and Issues
  • Sources of Measurement Error
  • Subject Rights
  • Tools for Problem Identification
  • Preparation for Research Design Development
  • Data Collection Methods
  • Data Storage
  • 4. Analysis Methods
  • Uses of Analyses
  • Steps for Creating Evaluation Instruments
  • 5. Interpretation and Reporting of Data
  • Qualitative Data
  • Display of Quantitative Information
  • Estimation and Reporting of Error
  • Synthesis of Data
  • Communication to Users
  • Parameters to Report Information
  • 6. Appendix A: Glossary
  • 7. Appendix B: Answer Key
  • Module 5. Facilitating Organizational Change
  • 1. Systems Thinking and Open Systems Theory
  • What Is Systems Thinking?
  • What Is Open Systems Theory?
  • 2. Chaos and Complexity Theory
  • Chaos and Complexity Theory Defined
  • How Chaos and Complexity Relate to Change
  • Similarities and Differences Between Chaos and Complexity
  • OD Intervention
  • 3. Appreciative Inquiry Theory
  • Background
  • Leading Groups or Teams
  • Effective Questioning Techniques
  • Multidisciplinary Learning Topics
  • Experiential Activities to Expand Learning
  • Organizational Realignment
  • 4. Action Learning
  • Six Components of Action Learning
  • Action Learning and Learning Organizations
  • Bloom's Taxonomy
  • Six Sigma Processes
  • Kepner-Tregoe Process
  • Action Learning Groups
  • Meeting Management
  • Multicultural (Global) Groups
  • 5. Systems, Culture, and Leadership in an Organizational System
  • Leadership Within an Organizational Context
  • Defining Leadership
  • Evolution of Organizational Structures
  • Evolution of Leadership Models
  • Comparing Leadership to Management
  • Leadership Styles
  • Forces of Change on Organizations
  • The Need for a Learning Culture
  • Defining a Learning Culture
  • Role of WLP Professionals in Leading Change
  • 6. Change Theory and Change Models
  • Defining the Current State
  • Defining Intended Outcomes
  • Selling the Change Strategy
  • Planning for Change
  • Analyzing Stakeholders
  • Cultural Implications
  • Milestone Evaluations
  • Introducing Change
  • Overcoming Resistance
  • Reactions to Change
  • Implementing Change
  • Evaluating Effects of Change
  • 7. Process Thinking and Design
  • 8. Engagement Practices
  • Needs Analysis for Change
  • Six Sigma Practices for Change
  • Communicating Issues to the Workforce
  • Owning the Process
  • 9. Communication Theory
  • Communication and Facilitating Change
  • Communication Styles
  • Communication Channels
  • 10. Diversity and Inclusion
  • 11. Motivation Theory
  • Motivation Best Practices
  • Employee Motivators
  • Motivating Learners
  • 12. Mindset and Mental Models
  • Management Styles
  • Personal Social Styles
  • Emotional Intelligence
  • 13. Appendix A: Glossary
  • 14. Appendix B: Answer Key
  • Module 6. Managing the Learning Function
  • 1. Needs Assessment Methods and Identification
  • 2. Adult Learning Theories
  • 3. Learning Design Theory
  • 4. Learning Technologies
  • Organizational Strategy as It Relates to Technology
  • Technology Selection Process
  • Technical Requirements
  • Design/Blend/Develop
  • Using Technology-Based Solutions
  • Deliver/Implement/Deploy
  • 5. Learning Information Systems
  • Types of Learning Information Systems
  • LMS Implementation
  • Effects of Learning Information Systems
  • 6. Marketplace Resources
  • Outsourcing Training
  • Vendor Materials
  • Off-the-Shelf, Customized, or In-House Development
  • Steps in Outsourcing
  • 7. Understanding Program Administration
  • Program Administration
  • The Role of the Training Manager
  • Program Elements
  • Trainers
  • Subject Matter Experts
  • 8. Budgeting, Accounting, and Financial Management
  • Strategic Plan Development
  • The Role of the Training Manager
  • Accounting Terminology
  • Budget Management
  • 9. Principles of Management
  • Training Manager Activities
  • Management and Leadership Functions
  • 10. Project-Planning Tools and Processes
  • Project Management
  • Selecting a Project Manager
  • Project Life Cycle
  • Time Management
  • Project Tools
  • Project Management Considerations
  • 11. Communication and Influence
  • 12. Human Resources Systems
  • HR Systems
  • Training and Development
  • Employee-Related Activities
  • 13. Business Model, Drivers, and Competitive Position
  • State of the Business
  • Culture or Value Systems
  • Environmental Factors
  • Organizational Structure
  • 14. External Systems
  • External Environmental Factors
  • External Relationships
  • 15. Legal, Regulatory, and Ethical Requirements
  • Employment Law and Regulatory Requirements
  • Civil Rights
  • Workplace Safety
  • Securities and Financial Reporting
  • IT Compliance
  • Union Relations
  • Intellectual Property
  • Corporate Policies and Procedures
  • Ethical Standards
  • 16. Appendix A: Glossary
  • 17. Appendix B: Answer Key
  • Module 7. Coaching
  • 1. Conduct Standards
  • Role of a Workplace Learning Coach
  • Definitions of Coaching
  • Criteria for Selecting a Coach
  • Coaching Issues
  • 2. Ethical Guidelines
  • 3. Coaching Competencies
  • Setting the Foundation
  • Developing Coaching Competencies
  • Facilitating Learning
  • Measuring Results
  • The Coaching Process
  • Coaching Opportunities
  • Facilitation Methods and Cognitive Dissonance
  • Coaching and Technology
  • Coaching Certification and Training Programs
  • Mentoring
  • 4. Leadership Competencies Associated With Executive Coaching
  • Building the Case for Executive Coaching
  • Fundamental Leadership Compentencies and Skills
  • 5. Appendix A: Glossary
  • 6. Appendix B: Answer Key
  • 8. Appendix D: Master Reference List
  • Module 8. Managing Organizational Knowledge
  • 1. Concepts, Philosophy, and Theory
  • Information Versus Instruction
  • Knowledge Management Concepts
  • Knowledge Management Elements
  • Knowledge Management Goals
  • 2. History and Best Practices
  • History of Knowledge Management
  • Best Practices
  • 3. Activities and Initiatives
  • Knowledge Mapping in an Organization
  • Purpose of Knowledge Mapping
  • Knowledge-Mapping Process
  • Key Principles of Knowledge Mapping
  • Corporate Culture and Leadership
  • Attitude of Management
  • Rewards and Incentives
  • Capturing Knowledge
  • Knowledge Management Support
  • Effects of Knowledge Management
  • 4. Understanding Business Processes
  • 5. Business Process Analysis
  • Business Process Identification and Discovery
  • Various Workflows
  • Analysis Tools and Techniques
  • Project Management and Project Life Cycle Issues
  • 6. Technology and Knowledge
  • Overview
  • Content Management Systems
  • Learning Content Management Systems
  • Portals
  • Document Management Systems
  • Collaboration Tools
  • Requirements
  • 7. Information Architecture
  • Overview
  • Collaboration
  • Knowledge Bases
  • Systems
  • 8. Database Management
  • Database Server Platforms
  • Query Generation
  • Support Specialists
  • Performance Testing
  • Support for Specific Formats
  • Back-Up Facilities and Fall-Back Procedures
  • 9. System Analysis and Design
  • Standard Techniques for Developing Systems
  • 10. Strategies to Manage Culture Change
  • 11. Adult Learning Theory
  • 12. After Action Review Methodology
  • Measurement of Improvement
  • Lessons Learned
  • Metrics for Usage and Value
  • 13. Appendix A: Glossary
  • 14. Appendix B: Answer Key
  • Module 9. Career Planning and Talent Management
  • 1. Workforce Planning Approaches
  • Strategic Planning and Workforce Planning
  • Role of HR in Workforce Planning
  • Roles of Workplace Learning and Performance Professionals
  • 2. Succession and Replacement Planning Approaches
  • Definition of Succession Planning
  • Job Movement and Replacement Approaches
  • Strategic Plan Integration
  • Succession Planning Processes
  • 3. Job Analysis Tools and Procedures
  • Job Analysis Overview
  • Data-Collection Techniques
  • Pre-Job Analysis
  • Job Analysis Methods
  • Types of Job Analysis: Advantages and Disadvantages
  • Uses of Job Analysis Outcomes
  • 4. Career Development Theories and Approaches
  • Balance Between Personal Assessment and the Market
  • Trait and Factor: Williamson's Theory
  • Ginzberg's Theories
  • Super Developmental Framework
  • Personality or Typology
  • Behavioral Counseling
  • Schein's Career Anchors Theory
  • Issues Associated With Career Planning Theories
  • 5. Assessment Tools
  • Human Resource Audits
  • Multi-Rater Feedback
  • Personality Type
  • Career Profiles
  • Leadership Assessments
  • Assessment Administration Issues
  • 6. Ethical Standards and Legal Issues
  • 7. Career Counseling Approaches
  • Career Counseling Overview
  • Career Counseling Standards
  • Career Counseling Theory
  • Career Counseling Methods
  • Career Development Models
  • 8. Coaching and Mentoring Approaches
  • 9. Performance Consulting Approaches
  • 10. Leader and Manager Development Programs
  • Leader and Manager Development Overview
  • Succession Planning Programs
  • Assessment Programs
  • Training and Education Programs
  • Job Rotation Programs
  • Coaching Programs
  • Summary
  • 11. Performance Management Systems and Techniques
  • 12. Maximizing Workplace Diversity
  • Cultural Awareness
  • Gender and Race Awareness
  • Generational Differences
  • Personal Space
  • Disability Awareness
  • Implications for Multiple Languages
  • Inclusion Approaches
  • 13. Career Exploration and Lifelong Learning
  • Human Capital
  • What's In It for Me?
  • Individual Development Plans
  • Informational Interviews
  • Job Rotation
  • Multiple Modalities for Learning
  • 14. Appendix A: Glossary
  • 15. Appendix B: Answer Key