101 Learning and Development Tools: Essential Techniques for Creating, Delivering and Managing Effective Training

Editor/Author Fee, Kenneth
Publication Year: 2011
Publisher: Kogan Page

Single-User Purchase Price: $124.95
Unlimited-User Purchase Price: Not Available
ISBN: 978-0-74-946109-6
Category: Business, Finance & Economics - Management
Image Count: 21
Book Status: Available
Table of Contents

101 Learning and Development Tools is an easy to read reference tool for new and experienced learning and development managers, trainers, and teachers who want to learn about techniques in this field.

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Table of Contents

  • Publisher's note
  • About the author
  • Acknowledgements
  • Introduction
  • 1 The learning and development cycle
  • Part One Learning needs analysis
  • 2 Understanding learning, development, education and training
  • 3 L&DNA grids
  • 4 Identifying organizational learning needs: a step-by-step approach
  • 5 Performance analysis quadrant
  • 6 The learning curve
  • 7 Bloom's taxonomy of learning domains
  • 8 Informal and non-formal learning
  • 9 Kolb's experiential learning cycle
  • 10 Honey and Mumford's learning styles
  • 11 Rose's learning styles
  • 12 Overcoming barriers to learning
  • 13 Johari window
  • 14 How to develop a learning culture
  • 15 How to develop a learning organization
  • 16 The learning value chain
  • 17 Accelerated learning
  • 18 Emotional intelligence
  • 19 Gardner's multiple intelligences
  • 20 Neuro-linguistic programming
  • 21 Knowledge management: distinguishing data, information and knowledge
  • 22 The five aspects of talent management
  • 23 The talent web
  • 24 The succession planning cycle
  • 25 Devising and using standards of competence
  • 26 Board-level development: a needs audit
  • 27 Learning methods and styles grid
  • 28 Learning methods choice matrix
  • Part Two Planning learning
  • 30 The six essential elements of a learning strategy
  • 30 Using the learning and development cycle to plan learning interventions
  • 31 A step-by-step guide to planning a learning event
  • 32 Personal development planning
  • 33 Using different approaches to learning and development
  • 34 Criteria for choosing a learning approach
  • 35 A checklist for procuring learning services
  • 36 Outsourcing versus insourcing
  • 37 The four phases of knowledge management
  • 38 The three component parts of e-learning
  • 39 The five models of e-learning
  • 40 Learning design: the five dimensions
  • 41 The route map model for e-learning design
  • 42 A classification of e-learning technologies
  • 43 What to look for in a digital learning platform
  • 44 Checklist - 10 things to look out for when dealing with e-learning vendors
  • 45 What to look for in a learning and development consultant
  • 46 What to look for in learning materials
  • 47 Working with union learning representatives
  • 48 Using qualifications
  • 49 Reference list of learning and development methods
  • Part Three Implementing learning
  • 50 Icebreakers
  • 51 Coaching - tips and pitfalls
  • 52 Facilitation - tips and pitfalls
  • 53 Lecturing - tips and pitfalls
  • 54 How to mentor someone
  • 55 How to organize work-based learning
  • 56 Guided practice
  • 57 Putting together action learning sets
  • 58 Setting up a community of practice
  • 59 The seven pillars of a corporate university
  • 60 Preparing a lesson plan
  • 61 Preparing to deliver a course: a checklist
  • 62 Tips for team teaching
  • 63 360-degree feedback
  • 64 Psychometric instruments for development rather than assessment
  • 65 Innovative approaches to learning
  • 66 Using storytelling in learning and development
  • 67 Games, and learning through play
  • 68 Simulation
  • 69 Volunteering-based learning
  • 70 Development centres
  • 71 Assessing and recording competence
  • 72 Learning logs and contracts
  • 73 Guided reading
  • 74 Appreciative inquiry
  • 75 Networking via professional bodies
  • 76 Outplacement services
  • 77 Blended learning models
  • 78 Social networking and collaborative tools
  • 79 Checklist for setting up a learning centre
  • Part Four Evaluating learning
  • 80 Costing learning
  • 81 Assessing learning
  • 82 Talent management and development: the GE nine box model
  • 83 Quality management of learning: the diamond model
  • 84 Applying quality management tools to learning
  • 85 Making a business case for learning and development
  • 86 Internal marketing of learning and development
  • 87 How to get value from a corporate university
  • 88 How to get value from learning consultants
  • 89 Evaluation: how to recognize and when to use the main methods
  • 90 Kirkpatrick's four levels of evaluation
  • 91 Producing an evaluation sheet
  • 92 Measures in evaluating learning
  • 93 CIPD partnership of learning model
  • 94 Evaluation metrics
  • 95 Calculating return on investment
  • 96 Evaluation: return on expectations
  • 97 Six Sigma for learning and development
  • 98 Balanced scorecard for learning and development
  • 99 E-learning: the impact matrix
  • 100 Evaluation: total value add
  • 101 You