How to be an Even Better Manager: A Complete A-Z of Proven Techniques and Essential Skills

Editor/Author Armstrong, Michael
Publication Year: 2011
Publisher: Kogan Page

Single-User Purchase Price: $56.95
Unlimited-User Purchase Price: Not Available
ISBN: 978-0-74-946330-4
Category: Business, Finance & Economics - Management
Image Count: 14
Book Status: Available
Table of Contents

This new edition of Michael Armstrong s best-selling practical management guide offers clear and relevant coverage of 50 specific areas of management.

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Table of Contents

  • Publisher's note
  • Foreword to the eighth edition
  • Preface
  • 1 How to be a better manager
  • 2 How to be assertive
  • 3 How to benchmark
  • 4 How to budget
  • 5 How to communicate
  • 6 How to coordinate
  • 7 How to achieve continuous improvement
  • 8 How to control
  • 9 How to be creative and innovative
  • 10 How to cut costs
  • 11 How to be decisive
  • 12 How to delegate
  • 13 How to delight customers
  • 14 How to develop people
  • 15 How to empower
  • 16 How to get on
  • 17 How to handle people problems
  • 18 How to increase engagement
  • 19 How to interview
  • 20 How to be interviewed
  • 21 How to be a better leader
  • 22 How to influence people and make a business case
  • 23 How to listen
  • 24 How to make things happen
  • 25 How to manage your boss
  • 26 How to manage change
  • 27 How to manage conflict
  • 28 How to manage a crisis
  • 29 How to manage culture
  • 30 How to manage performance
  • 31 How to manage projects
  • 32 How to manage risk
  • 33 How to manage stress
  • 34 How to manage time
  • 35 How to motivate
  • 36 How to run and participate in effective meetings
  • 37 How to negotiate
  • 38 How to deal with office politics
  • 39 How to organize
  • 40 How to improve organizational capability
  • 41 How to plan and prioritize
  • 42 How to prepare a business plan
  • 44 How to make effective presentations
  • 45 How to solve problems
  • 46 How to be strategic
  • 47 How to think clearly
  • 48 How things go wrong and how to put them right
  • 49 How to troubleshoot
  • 50 How to write reports
  • Appendix: positive or negative indicators of performance